IT Specialist

Weee! Inc; Milpitas (CA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Equity and bonus

Paid time off

Monthly mobile stipend

Weee! Points credits

Job summary

Weee! is seeking a Warehouse IT Specialist to be onsite in Milpitas, CA.

You will maintain networks, security cameras, badge systems, printers, desktops, laptops, and other IT assets, providing daily Tier 1 IT support for warehouse operations and managing IT equipment inventory and WMS access. The ideal candidate has 4-7 years of IT support experience, strong networking and troubleshooting skills (Windows/Mac), and CCNA or equivalent certification.

Qualifications

• 4-7 years of IT support experience
• Strong networking and troubleshooting skills (Windows/Mac)
• Experience with security camera and badge systems
• CCNA or equivalent certification
• Ability to work independently

Responsibilities

• Provide daily Tier 1 IT support for warehouse operations (network, laptops/desktops, badge/alarm system, printers, scanner, Wi‑Fi, etc.)
• Manage IT equipment inventory and WMS user access privileges
• Maintain and repair IT equipment; perform preventive maintenance
• Support and maintain WAN/LAN networks, access points, surveillance systems, and warehouse IT servers/storage
• Assist with onboarding/offboarding and training
• Create basic floor plans and diagrams for IT infrastructure
• Create simple project plans for IT builds and infrastructure
• Write SOPs and user manuals
• Participate in HQ project implementations
• Handle other tasks from IT/Warehouse Managers/Directors

Skills

Networking

Troubleshooting

Communication

Independent work

Security systems knowledge

Customer support mindset

WMS access management

Education

CCNA or equivalent

Tools

WMS

Surveillance systems

IT infrastructure tools

Job description

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider , Reuters and TechCrunch .

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds , DST , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in Milpitas, CA

As a warehouse IT specialist, you will help us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.

Responsibilities

• Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi‑Fi printer, scanner, touch screen, PDA, UPS, and other IT‑related equipment.
• Manage IT equipment inventory, IT assets, and in‑house Warehouse Management System (WMS) user access privileges.
• Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
• Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
• Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system‑related IT servers, storage, and applications.
• Support employee onboarding and offboarding.
• Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
• Create simple project plans for IT Infrastructure and buildouts.
• Write SOPs and user manuals and provide IT training to end users.
• Participate in the local implementation of HQ projects.
• Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors

Qualifications

• 4-7 years of relevant work experience in IT support.
• Proficient computer networking skills, such as managing the IT server room network switch/firewall.
• Experienced in computer troubleshooting skills (Windows, Mac OS)
• Possess good analytical, troubleshooting, and problem‑solving skills.
• Experienced in security camera systems & badge systems.
• Nimble and patient with good communication skills.
• Works independently without supervision
• Warehouse‑related IT support experience is preferred.
• CCNA or equivalent

Work Schedule:

• Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs)
• On-Call: Monday - Friday, 5 PM - 9 AM; Saturday - Sunday, 24 hours
• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $72,000 - $85,000
• This role may be eligible to discretionary bonus, incentives and benefits
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcomingall qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!.If you need to inquire about an accommodation or need assistance with completing the application, please email us [e-mail] .