IT Sourcing & Enterprise Services Lead – Digital & Tech

Alvarez & Marsal; New York (NY); On-site; USD 135,000 - 210,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan

Paid time off

Discretionary bonus

Job summary

Alvarez & Marsal (A&M) is seeking an IT Sourcing & Enterprise Services Manager in New York to rapidly identify and execute commercial infrastructure sourcing opportunities for multi-vendor environments. You will drive vendor strategy, contract optimization, and enterprise services management to reduce cost and improve SLA performance.

You will lead contract negotiations, analyze spend data, and coordinate cross-functionally with procurement, finance, legal, and operations to deliver measurable

Qualifications

• 8-12+ years of professional experience in IT commercial contracting, software asset management, vendor management, or sourcing advisory roles
• Proven track record of successfully identifying and executing commercial sourcing opportunities with quantified savings (cost reduction, vendor consolidation, license optimization)
• Experience at a consulting firm (Big Four, boutique advisory, or top tech services firms) or in-house at large global technology organizations
• Bachelor's degree in Business, Computer Science, IT, Law, or related field
• Certifications in software asset management (CASM), ITIL, PMP, or related areas preferred
• Comfortable with travel up to 80%

Responsibilities

• Rapid sourcing opportunity assessment - analyze existing vendor contracts, spend, SLAs, and service delivery to identify material cost reduction, consolidation, and performance improvement opportunities
• Commercial opportunity execution - lead vendor negotiations, contract drafting, SLA redesign, and implementation to capture identified savings and improve service quality
• Spend and contract analysis - conduct detailed review of existing contracts, service levels, pricing structures, and vendor performance; model alternative sourcing approaches and financial impact
• Software and hardware asset management - audit licensing utilization, identify optimization opportunities, negotiate volume discounts and licensing terms with vendors
• Vendor relationship management - establish and maintain strategic vendor partnerships; define and enforce KPIs; elevate performance gaps; assess compliance against contractual terms
• SLA definition and governance - develop service level agreements aligned to business requirements; establish measurement frameworks; track vendor accountability against KPIs
• Contract and process documentation - maintain templates, best practices, case studies, and playbooks; build institutional knowledge of vendor terms, pricing, and negotiation outcomes
• Cross-functional coordination - partner with procurement, finance, legal, and operations to align on sourcing strategy and execution; influence across internal and client stakeholders
• Support practice development through internal training, case study development, and team capability building

Skills

IT contracting

Vendor management

Cost optimization

SLA management

Sourcing advisory

Education

Bachelor's degree

CASM / ITIL / PMP certifications

Tools

SAP

Oracle

Salesforce

Microsoft

Job description

Alvarez & Marsal (A&M) is seeking an IT Sourcing & Enterprise Services Manager in New York to rapidly identify and execute commercial infrastructure sourcing opportunities for multi-vendor environments. You will drive vendor strategy, contract optimization, and enterprise services management to reduce cost and improve SLA performance.

You will lead contract negotiations, analyze spend data, and coordinate cross-functionally with procurement, finance, legal, and operations to deliver measurable