IT Solutions Engineer II

CarGurus; Boston (MA); Hybrid; USD 90,000 - 113,000; Full time

Benefits offered by this job

Flexible hybrid model

Competitive pay and growth

Job summary

CarGurus is seeking an IT Solutions Engineer II to build and maintain integrations across our cloud-first IT stack. You will work with Boomi and Okta Workflows to connect SaaS apps with core enterprise systems, improving reliability and scalability.

Collaborate with senior engineers and cross-functional teams, document runbooks, and help optimize our SaaS footprint, including tools like Glean, Claude, Atlassian, and Google Workspace.

Qualifications

• 2-4 years of experience administering or building integrations in a corporate IT environment.
• Hands-on experience with developing integrations in iPaaS platforms like Boomi.
• Knowledge of API concepts (authentication, data mapping, webhooks, error handling).

Responsibilities

• Develop and maintain integrations between SaaS apps and core enterprise systems (Boomi, Okta Workflows).
• Build and iterate on workflow automations to improve operational efficiency.
• Support and optimize our SaaS stack and AI tools (Glean, Claude).
• Troubleshoot integration failures and document runbooks and configurations.
• Participate in architecture discussions and understand data flows.

Skills

Boomi integrations

API concepts

Scripting (Python/JS)

Documentation & runbooks

Cross-functional collaboration

Tools

Okta Workflows

Jira Automation

Atlassian

Google Workspace

Glean

Claude

Job description

Who We Are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What We Do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people‑first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion‑dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview

The IT Solutions Engineer II will be responsible for building, maintaining, and improving the integrations and automations that connect CarGurus' corporate technology systems. You will develop hands‑on expertise in our integration platforms and SaaS portfolio, contributing to the reliability and scalability of our corporate technology ecosystem. You will work closely with senior engineers and cross-functional stakeholders to implement solutions, troubleshoot issues, and maintain strong documentation practices. This role is well-suited for an engineer who is eager to grow their integration engineering skills across a modern, cloud‑first IT stack.

What You'll Do

• Develop and maintain integrations between SaaS applications and core enterprise systems using platforms such as Boomi and Okta Workflows.
• Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack.
• Help support and optimize our team's SaaS stack, including managing and integrating enterprise AI tools such as Glean and Claude.
• Troubleshoot integration failures, debug automation scripts, and identify root causes of recurring issues.
• Document integration workflows, automation processes, runbooks, and platform configurations for team knowledge sharing.
• Participate in architecture and design discussions, contributing an understanding of system dependencies and data flows.

What You'll Bring

• 2-4 years of experience administering or building integrations in a corporate IT environment.
• Hands‑on experience with developing integrations in iPaaS platforms like Boomi.
• Working knowledge of API concepts including authentication (OAuth, API keys), data mapping, webhooks, and basic error handling.
• Ability to write or maintain scripts or automation rules across one or more languages or platforms (e.g., Python, JavaScript, Jira Automation, or Okta Workflows).
• Familiarity with SaaS administration across collaboration, productivity, or identity tools (e.g., Atlassian, Google Workspace, Okta, or similar).
• Curiosity and openness to working with emerging AI and LLM tooling as part of the IT software portfolio.
• Strong written communication skills; ability to produce clear documentation and runbooks.
• Ability to manage multiple tasks and priorities with guidance from senior team members.
• Strong troubleshooting instincts and willingness to dig into unfamiliar systems.

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).

Position Pay Range

$90,000—$113,000 USD

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work‑life balance and individual well‑being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus.