IT Solutions Architect

St. Charles Health System Inc.; Bend (OR); Hybrid; USD 99,000 - 148,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

403(b) retirement plan

Earned Time Off (ETO) program

Job summary

St. Charles Health System in Bend, Oregon, seeks an IT Solutions Architect to translate business and clinical needs into scalable, secure technology solutions across applications, hardware, medical devices, and systems.

You will collaborate with executives, vendors, and cross-functional teams to deliver value. You will gather requirements, assess risks, ensure HIPAA compliance, and drive alignment with SCHS’s strategic objectives while supporting patient care and operational efficiency.

Qualifications

• Minimum 2 years of IT architecture experience in healthcare.
• Bachelor’s degree in IT, CS, engineering, or related field.
• TOGAF, COBIT or similar certification within 1 year.
• Experience gathering business and clinical requirements.

Responsibilities

• Gather business and clinical requirements to design IT solutions.
• Architect integrated solutions across applications, hardware, and devices.
• Ensure HIPAA compliance and data security in designs.
• Collaborate with executives, vendors, and cross-functional teams.

Skills

IT architecture

Healthcare IT

Stakeholder communication

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Epic

Health Information Systems

ServiceNow

Job description

Pay range: $98,883 - $148,304 annually, based on experience. This full-time exempt position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.

ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE:

IT Solutions Architect

REPORTS TO POSITION:

IT Manager, Solutions Architecture

DEPARTMENT:

Information Technology

DATE LAST REVIEWED:

November 25, 2024

OUR VISION:

Creating America’s healthiest community, together

OUR MISSION:

In the spirit of love and compassion, better health, better care, better value

OUR VALUES:

Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:

The Information Services and Technology (IS&T) department helps improve the work of our caregivers by providing efficient systems, comprehensive training, and stellar customer service. We do this by taking pride in the integrity of our workflows, data security, and training delivery. We partner with our customers to best leverage various technologies to achieve the best patient outcomes possible by implementing new hardware and software solutions, upgrading existing environments, protecting the data we store, and integrating different solutions to achieve a seamless experience.

POSITION OVERVIEW:

The IT Solution Architect at St. Charles Health System (SCHS) plays a key role in gathering detailed business and clinical requirements to design and implement technology solutions that support the organization’s mission. This position focuses on identifying optimal IT solutions—including applications, hardware, medical devices, and integrated systems—that meet the needs of both clinical and business stakeholders. Collaborating closely with executives, technical teams, vendors, and cross-functional teams, the IT Solution Architect translates business requirements into scalable, efficient, and secure technology solutions. The role involves conducting thorough assessments, recommending best-fit solutions, and ensuring alignment with SCHS’s strategic objectives. Additionally, the IT Solution Architect collaborates with an integrated team to design, validate, and implement the supporting architecture, ensuring seamless integration and optimal performance of systems. This position is essential in ensuring that technology solutions are both innovative and sustainable, supporting SCHS’s ongoing efforts to deliver high quality care and operational efficiency. This position does not directly manage any other caregivers, however may be asked to review and provide feedback upon the work of others.

ESSENTIAL FUNCTIONS AND DUTIES:

• Gather Business and Clinical Requirements: Collaborate with key stakeholders to understand business, clinical, and operational needs, ensuring that IT solutions align with organizational goals and user needs.
• Design Technology Solutions: Architect and design integrated solutions, including applications, hardware, medical devices, and systems, to meet identified requirements and optimize healthcare delivery.
• Evaluate and Recommend Solutions: Analyze and assess available technologies, recommending the best-fit solutions based on functionality, scalability, and cost effectiveness.
• Collaborate with Cross-Functional Teams: Work closely with executives, technical architects, vendors, and operational teams to ensure that designs align with business objectives and technical feasibility.
• Develop Solution Architectures: Create detailed technical architecture documentation, including diagrams, specifications, and system integration plans, for approval and implementation.
• Ensure System Integration: Ensure seamless integration of solutions with new and existing systems, including electronic health records (EHR), medical devices, and infrastructure, to maintain a cohesive IT ecosystem.
• Conduct Risk Assessments: Identify potential risks related to technology implementation and system integration, developing strategies to mitigate those risks and ensure system stability and compliance.
• Support Project Implementation: Provide leadership and guidance in a consulting capacity throughout the implementation phase, working with the PMO and other teams to ensure projects are delivered on time, within scope, and on budget.
• Optimize Performance and Scalability: Continuously assess system performance and identify opportunities to improve scalability, efficiency, and security for evolving healthcare needs.
• Maintain Documentation and Compliance: Ensure that all architectural designs and system implementations are fully documented, comply with relevant healthcare regulations (e.g., HIPAA), and follow industry best practices.
• Collaborates extensively with IT Leaders and technical delivery teams to ensure alignment of best practices and standards.
• Supports the vision, mission and values of the organization in all respects.
• Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

• Required: Bachelor’s degree in information technology, computer science, engineering, or a related field; or a combination of education and experience that will enable performance of the full scope of the position.
• Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

• Required: Certification in architectural framework (TOGAF, COBIT, etc.) required within 1 year of hire.
• Preferred: At least (1) IT or professional certification such as Epic, Workday, Dimensions, ServiceNow, ITIL or PMP.

EXPERIENCE:

• Required: Minimum of two (2) years of experience in IT architecture, with a proven history in designing and implementing technology solutions, ideally within healthcare environments. The ideal candidate must have direct experience gathering detailed business and clinical requirements from diverse stakeholders. Candidates must demonstrate an understanding of IT infrastructure, cloud technologies, and security compliance standards (e.g., HIPAA) relevant to healthcare IT. The role requires excellent problem-solving skills to assess complex business needs and identify optimal solutions, as well as the ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
• Preferred: Experience with healthcare applications such as Epic, Health Information Systems (HIS), and medical devices.

TRAVEL:

Ability to travel to business functions / trainings / meetings for all St. Charles Health System’s sites and affiliate sites as required. Occasional overnight travel may be required.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

GENERAL SKILLS:

• Ability to analyze new technologies and conduct competitive analyses.
• Proactive problem-solving mindset with deep analytical skills, consistently flagging potential challenges and identifying solutions to complex issues.
• Ability to multitask and work independently, maintaining focus on tasks under pressure in a demanding environment.
• Strong customer service skills, demonstrating a commitment to providing high-quality support to both internal stakeholders and external partners.
• Excellent communication and interpersonal skills with the ability to interact with diverse stakeholders at all levels to educate on complex topics using clear, simple explanations.
• Able to dispense technical advice, guidance, and direction to implement major plans and procedures.
• Maintain a deep understanding of complex business systems and systems thinking, including all technology layers: applications, data, infrastructure, security, etc.
• Skilled at coordinating design, development, and maintenance of enterprise-wide solutions.
• Attention to detail, with the ability to spot and correct errors others may overlook.
• Strong sense of ownership, accountability, and resilience, with the ability to bounce back from setbacks.
• Ability to work effectively under pressure, remaining calm and focused while meeting project deadlines and managing multiple responsibilities.
• Commitment to continuous improvement and professional development, staying updated on emerging technologies and industry best practices.
• Strong ethical judgment and adherence to confidentiality, data privacy, and security standards, especially in healthcare IT environments.
• Demonstrates SCHS values of Accountability, Caring, and Teamwork in every interaction.

PHYSICAL REQUIREMENTS:

• Continually (75% or more): Standing and walking, lifting/carrying/pushing, or pulling 1-10 pounds, grasping/squeezing. Keyboard operation.
• Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing, or pulling 11-25 pounds.
• Occasionally (25%): Climbing ladder/stepstool, reaching overhead, lifting/carrying/pushing, or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
• Rarely (10%): N/A
• Never (0%): Ability to hear whispered speech level.

EXPOSURE TO ELEMENTAL FACTORS:

• Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Schedule Weekly Hours: 40

Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: ARCHITECT IT

St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.

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