IT Solution Architect - OTC

First Quality; Elm (PA); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental and vision startingday

Dependent care FSA with employer match

Bundle of joy benefit

Job summary

First Quality, a family‑owned manufacturer of consumer goods, seeks an IT Solution Architect – OTC to design and oversee end‑to‑end Order to Cash solutions, primarily using SAP. This remote role requires deep technical leadership, cross‑functional collaboration, and a 3‑year roadmap aligned with business priorities.

You will define reference architectures, develop high‑level designs, and partner with IT Build/Engineering for detailed specs.

Qualifications

• 10+ years of IT experience supporting the functions business processes in scope based on tools including, but not limited to, SAP, Analytics tools like Qlik or PowerBI.
• ~10+ years of Solution Architecture experience designing enterprise level solutions from the process, technology, people and data perspectives.
• ~10+ years experience designing new IT business services.
• ~5+ years of solution engineering experience building solutions under direction of established and accepted solution high‑level and architectural designs.
• ~5 years of Project Management experience or exposure.
• ~5+ years of CPG Manufacturing experience.
• ~SAP (ECC 6.0, APO, EWM, TM, IBP, Ariba), Qlik, PowerBI, Fourkites.
• ~Bachelor’s Degree (or equivalent experience).
• ~Intermediate to advanced skills in Microsoft Office.

Responsibilities

• Design enterprise IT solutions across process, technology, people and data.
• Develop high‑level and architectural designs for new IT services.
• Collaborate with project managers to plan programs and projects.
• Create implementation guidelines and build standards.
• Ensure business cases align with 3‑year roadmaps.

Tools

SAP

Qlik

PowerBI

FourKites

SAP APO

SAP EWM

SAP TM

SAP IBP

SAP Ariba

Job description

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

IT Solution Architect – OTC (Remote)

We are seeking a IT Solution Architect – OTC for our First Quality Tissue Enterprises, LLC, working remotely. The Solution Architect – OTC – is responsible for designing technical solutions that will drive the transformation of the Order to Cash business functions efforts to support the company’s operations, enable its growth and achieve cost‑effective and process‑efficient best practices. Working along with Solution Architects and Engineers by fostering cross‑domain collaboration and end‑to‑end alignment on processes, data models, and integrations; develop and maintain a detailed understanding of the business processes and associated software configuration with respect to Order To Cash applications in scope (SAP is the ERP supporting these functions). Development of a supporting 3‑year strategic technical roadmap to support the functional roadmap. Development of Reference Architecture Documents for the functions and business processes in scope and respective supporting systems.

Establish/create high‑level design for new business processes and projects that deliver solutions to business problems and opportunities. Hand over to IT Build/Engineering for detailed low‑level design. Data flow (logical) diagrams. Security architecture (in partnership with IS). Infrastructure architecture (in partnership with IT Infra). Development of functional specifications to hand over to the IT Build/Engineering team. Collaborate with Project Managers to develop program and project plans in a proactive manner. Development of implementation guidelines as well as build/development standards. Ensure all proposed projects have properly vetted business cases and are aligned with the 3‑year strategic roadmap. Create user training strategy to hand over to IT Build/Engineering team for detailed training planning and execution. Provide post‑project hyper‑care support as needed. Develop service strategy and service design plans for newly created IT services.

Key Qualifications

• 10+ years of IT experience supporting the functions business processes in scope based on tools including, but not limited to, SAP, Analytics tools like Qlik or PowerBI.
• ~10+ years of Solution Architecture experience designing enterprise level solutions from the process, technology, people and data perspectives.
• ~10+ years experience designing new IT business services.
• ~5+ years of solution engineering experience building solutions under direction of established and accepted solution high‑level and architectural designs.
• ~5 years of Project Management experience or exposure.
• ~5+ years of CPG Manufacturing experience.
• ~SAP (ECC 6.0, APO, EWM, TM, IBP, Ariba), Qlik, PowerBI, Fourkites.
• ~Bachelor’s Degree (or equivalent experience).
• ~Intermediate to advanced skills in Microsoft Office.

Additional Skills

• Ability to effectively plan and manage multiple projects, tasks, and initiatives simultaneously.
• Proficient at building and maintaining relationships.

Benefits

• Competitive base salary and bonus opportunities.
• Medical, dental and vision starting day one.
• Child and family care assistance (dependent care FSA with employer match up to $2500).
• Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby).

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.