IT Software / Computer Specialist

Modern Technology Solutions, Inc.; Huntsville (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading technology solutions provider is seeking an entry/mid-level IT Software/Computer Specialist. The role involves configuring and troubleshooting government software and hardware, ensuring compliance with security certifications. Candidates must have excellent communication skills, the ability to work with diverse technical audiences, and be available for travel. This position requires a SECURITY+ certification and the ability to obtain a SECRET clearance. Remote work options are available depending on customer needs.

Qualifications

• Must be compliant within 6 months with DoDD 8570 Certification IAT Level II.
• Ability to obtain and maintain a SECRET clearance.
• Up to 3 years of related experience or relevant college courses.

Responsibilities

• Configure and install government software modules onto customer devices.
• Evaluate, troubleshoot, and report discrepancies with government software.
• Train customers on software functions of varying technical ability.

Skills

Communication of technical information

Verbal and written skills

Troubleshooting

Multitasking

Research and issue resolution

Education

Security + certification

Related experience or College Courses (up to 3 years)

Tools

Networking knowledge (TCP/IP, DNS, DHCP, etc.)

Experience with Satellite Communication (SATCOM)

Job description

The IT Software/Computer Specialist is an entry/mid-level position that will work onsite at customer locations or remotely to field, upgrade, and troubleshoot government software/hardware for various customers in the United States and designated overseas locations.

• Configure and install government software modules onto customer owned devices to support individual customer requirements
• Test to ensure government software modules function as intended according to configurations
• Evaluate, troubleshoot, and report discrepancies identified with government owned software
• Ability to train the functions of software to customers of varying technical ability
• Ability to write detailed reports of work performed on a weekly basis

Qualifications

• Security + required
• Ability to obtain and maintain a SECRET clearance
• Up to 3 years of related experience or College Courses

Required Skills

• Ability to communicate technical computer information to technical and non-technical audiences
• Excellent verbal and written skills
• Must be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level II
• Knowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desired
• Ability to troubleshoot, research, and resolve issues
• Ability to multitask, prioritize, and manage time efficiently
• Experience with Satellite Communication (SATCOM) and networking is a plus
• Must be able to travel up to 25%; with potential for short notice trips and extended length (2 weeks +)

MTSI embraces nine core values including our first core value of Employees come first. Consistent with our Core Values, we are committed to Equal Opportunity, making decisions without regard to race, color, religion, sex, national origin, age, military/veteran status, disability, or any other characteristics protected by applicable law. MTSI is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants and employees with physical and/or mental disabilities.