IT Services Manager: Lead IT Operations & Security

State of Florida; DeLand (FL); On-site; USD 94,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental, vision and supplemental ins.

State retirement package

10 paid holidays a year

Generous vacation and sick leave

Tuition waiver for public college

Job summary

Florida Department of Transportation in DeLand, FL is seeking an Information Technology Services Manager to supervise IT operations, budgets, and personnel. The role coordinates networks and security systems, directs projects, and maintains security compliance within the Office of Information Technology.

The successful candidate will lead teams, manage service delivery, and participate in statewide IT initiatives, with an anticipated bi-weekly salary and annual range noted in the posting.

Qualifications

• Budget preparation and management knowledge.
• Ability to develop a comprehensive work plan.
• Ability to formulate strategies and action plans to achieve results.
• Plan, organize IT activities and resources.
• Effective written and verbal communication.

Responsibilities

• Supervise employees and direct workload planning, hiring and discipline decisions.
• Oversee IT networks, PCs, software, telecoms and security systems provisioning.
• Prepare and monitor IT budgets and expenditures; manage projects.
• Control access to systems and maintain security records and procedures.
• Support emergency/disaster recovery plans and service requests timely.
• Ensure strong customer service and SLA adherence; support statewide IT teams.
• Review IT resource requests and communicate departmental standards.

Skills

Budget preparation and management

Work plan development

Strategies and action plans

IT activity planning

Policy compliance

Problem solving and timely decisions

Team leadership

Verbal and written communication

Job description

Florida Department of Transportation in DeLand, FL is seeking an Information Technology Services Manager to supervise IT operations, budgets, and personnel. The role coordinates networks and security systems, directs projects, and maintains security compliance within the Office of Information Technology.

The successful candidate will lead teams, manage service delivery, and participate in statewide IT initiatives, with an anticipated bi-weekly salary and annual range noted in the posting.