Information Technology Services Manager - 55000505

DGS Office of External Affairs; DeLand (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

The Florida Department of Transportation, District Five Office, is seeking an Information Technology Services Manager to supervise IT staff and oversee operations across networks, software, telecommunications, and security systems.

You will manage budgets, coordinate installations and changes, ensure compliance with service agreements, and support emergency/disaster recovery plans while maintaining high customer service standards for the department's IT infrastructure.

Qualifications

• Supervision and personnel management experience, including hiring, evaluation, and disciplinary actions
• Knowledge of computer networks, software applications, telecommunications, and IT security systems
• Experience with IT budgeting, project management, and monitoring expenditures
• Ability to coordinate IT installations, modifications, and system access provisioning
• Knowledge of security processes and compliance standards for IT operations

Responsibilities

• Supervise IT staff and oversee daily operations including networks, software, telecommunications, and security systems
• Manage budgets and coordinate IT installations, modifications, and access provisioning
• Ensure compliance with service agreements and security standards
• Support emergency and disaster recovery plans for the IT infrastructure

Skills

Personnel supervision

IT budgeting experience

IT project coordination

Security/compliance knowledge

Network/IT systems knowledge

Job description

The Information Technology Services Manager supervises IT staff and oversees operations including computer networks, software, telecommunications, and security systems for the Florida Department of Transportation's District Five Office. The role manages budgets, coordinates IT installations and modifications, ensures compliance with service agreements, and supports emergency/disaster recovery plans. The position requires strong communication, leadership, and technical oversight to maintain high customer service standards across the department's IT infrastructure.

Key qualifications

• Supervision and personnel management experience, including hiring, evaluation, and disciplinary actions
• Knowledge of computer networks, software applications, telecommunications, and IT security systems
• Experience with IT budgeting, project management, and monitoring expenditures
• Ability to coordinate IT installations, modifications, and system access provisioning
• Knowledge of security processes and compliance standards for IT operations