IT Service Delivery Analyst II — Live Test Ops & Automation

Impulse Space; Mojave (CA); On-site; USD 48,216 - 55,104; Full time

Benefits offered by this job

Medical, vision & dental coverage

401(k) retirement plan

Stock options

Job summary

Impulse Space is seeking an IT Service Delivery Analyst II in Mojave, California, to provide advanced technical support and resolve complex issues across systems used in engineering and test operations. The role involves troubleshooting a variety of environments—Windows, macOS, and Linux—while ensuring operational readiness.

The ideal candidate will have over 4 years of IT support experience. Compensation ranges from $35.00 to $40.00 per hour, with opportunities for long-term incentives and access to benefits.

Qualifications

• 4+ years of enterprise IT support or service delivery experience.
• Strong troubleshooting across endpoint systems, identity services, and enterprise platforms.
• Experience working with IT service management platforms.

Responsibilities

• Provide advanced technical support across Windows, macOS, and Linux environments.
• Troubleshoot endpoint, application, identity, and network connectivity issues.
• Support enterprise identity, endpoint management, and core IT services.

Skills

Advanced technical support

Troubleshooting across endpoint systems

Network connectivity issues diagnosis

IT service management platforms

Troubleshooting across multiple technology domains

Job description

Impulse Space is seeking an IT Service Delivery Analyst II in Mojave, California, to provide advanced technical support and resolve complex issues across systems used in engineering and test operations. The role involves troubleshooting a variety of environments—Windows, macOS, and Linux—while ensuring operational readiness.

The ideal candidate will have over 4 years of IT support experience. Compensation ranges from $35.00 to $40.00 per hour, with opportunities for long-term incentives and access to benefits.