IT Senior Quality Assurance Analyst

SMART TECH SKILLS LLC; Boston (MA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

SMART TECH SKILLS LLC in Quincy, MA seeks a Senior Quality Assurance Analyst to lead testing across the Medicaid MSD environment, including HSN applications. You will drive test planning, automation, and collaboration with analysts, developers and vendors.

You will develop test strategies, execute functional, system, and security tests, and ensure accessibility and data integrity through SQL and Oracle validation, aligning with CI/CD pipelines.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years in Functional, Regression, Smoke, Black-Box, and White-Box testing.
• Experience developing and executing automated test scripts.
• Experience integrating automated testing into CI/CD pipelines.
• Strong SQL skills with complex queries; Oracle database experience.
• Experience using Jira or equivalent defect tracking tools.
• Experience with HP ALM, IBM ClearQuest, IBM Test Manager, and load testing tools.

Responsibilities

• Lead and support testing across HSN and MassHealth applications.
• Develop test plans, strategies, test cases, scripts and docs.
• Coordinate end-to-end testing and align with project schedules.
• Review requirements to ensure testability and coverage.
• Participate in scope reviews and requirements validation.
• Execute functional, system, integration, regression, smoke, security and ADA testing, plus UAT.
• Create reusable test scenarios and maintain test repositories.
• Analyze results and provide release-readiness recommendations.
• Design, develop and maintain automated test scripts; support CI/CD.
• Participate in defect triage; log and track defects to resolution.
• Perform backend/database validation using SQL (joins/subqueries) in Oracle.
• Produce test metrics and status reports; maintain artifacts.

Skills

Functional Testing

Regression Testing

Smoke Testing

Black-Box Testing

White-Box Testing

Automated Testing

CI/CD Testing

SQL Testing

Oracle Database Testing

Jira

Defect Management

Healthcare Systems Testing

Salesforce Testing (Preferred)

Education

Bachelor's degree in Computer Science, Information Technology, or related discipline, or equivalent experience

Tools

Jira

HP Quality Center (ALM)

IBM ClearQuest

IBM Test Manager

HP LoadRunner

HP QTP/UFT

Salesforce Testing (Preferred)

Job description

Benefits

Competitive salary

Location Onsite: Quincy, MA (Hybrid)

Experience Level

Senior Level (5+ Years QA Experience)

Position Overview

EOHHS is seeking an experienced Senior Quality Assurance Analyst to support the Medicaid Systems Development (MSD) organization, with primary responsibility for the Health Safety Net (HSN) application. This role will lead and support testing activities across the software development lifecycle, ensuring critical healthcare applications meet functional, performance, security, accessibility, and business requirements. The ideal candidate will possess strong manual and automated testing expertise, healthcare or government experience, advanced SQL skills, and the ability to collaborate with business analysts, developers, vendors, and stakeholders in a complex enterprise environment.

Key Responsibilities

Test Planning & Quality Assurance

Lead and support testing activities across HSN and other MassHealth applications.

Develop test plans, test strategies, test cases, test scripts, and testing documentation.

Coordinate end-to-end testing activities and ensure alignment with project schedules.

Review requirements, use cases, and functional specifications to ensure testability and coverage.

Participate in scope reviews, JAD sessions, and requirements validation activities.

Functional & System Testing

Execute

Functional Testing

System Testing

Integration Testing

Regression Testing

Smoke Testing

Security Testing

ADA Accessibility Testing

User Acceptance Testing (UAT)

Create reusable test scenarios and maintain test repositories.

Perform gap analysis and identify additional test coverage needs.

Analyze test results and provide recommendations on release readiness.

Automation Testing

Design, develop, and maintain automated test scripts.

Support test automation frameworks and continuous testing initiatives.

Integrate automated testing into CI/CD pipelines using tools such as:

Jenkins

GitHub Actions

Improve testing efficiency through automation and process optimization.

Defect & Issue Management

Participate in defect triage, remediation, and root-cause analysis sessions.

Log, track, manage, and verify defects through resolution.

Collaborate with development teams and vendors to resolve testing issues.

Maintain testing metrics and defect reporting dashboards.

Database & Backend Testing

Perform backend and database validation testing.

Develop complex SQL queries utilizing:

Joins

Subqueries

Data Validation Techniques

Validate application data using Oracle and SQL databases.

Support performance testing data preparation activities.

Reporting & Documentation

Develop testing metrics, dashboards, and status reports.

Produce Test Summary Reports following each testing cycle.

Maintain comprehensive test documentation and testing artifacts.

Ensure testing activities comply with EOHHS quality standards and methodologies.

Team Collaboration & Leadership

Support the QA Manager in planning and coordinating testing activities.

Work closely with Business Analysts, SMEs, Developers, Product Owners, and Vendors.

Provide guidance and support to testing team members.

Assist with testing process improvements and quality initiatives.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related discipline, or equivalent experience.

5+ years of experience in

Functional Testing

Regression Testing

Smoke Testing

Black-Box Testing

White-Box Testing

Experience developing and executing automated test scripts.

Experience integrating automated testing into CI/CD pipelines.

Strong SQL skills including complex queries, joins, and subqueries.

Experience with Oracle databases.

Experience using Jira or equivalent defect tracking tools.

Experience with

HP Quality Center (ALM)

IBM ClearQuest

IBM Test Manager

Strong analytical, troubleshooting, and problem-solving skills.

Excellent verbal, written, and presentation skills.

Ability to work independently and in collaborative team environments.

Preferred Qualifications

Experience testing Salesforce applications.

Healthcare, Medicaid, Health Safety Net (HSN), or government project experience.

Experience with

HP LoadRunner

HP QTP/UFT

Performance Testing Tools

Experience working in large enterprise application environments.

Experience supporting accessibility (ADA/WCAG) testing initiatives.

Experience supporting Agile and Hybrid delivery methodologies.

Core Skills

Quality Assurance (QA)

Test Planning & Strategy

Functional Testing

Regression Testing

System Integration Testing

User Acceptance Testing (UAT)

Automated Testing

CI/CD Testing

SQL Testing

Oracle Database Testing

Defect Management

Jira

HP Quality Center (ALM)

IBM Test Manager

IBM ClearQuest

HP LoadRunner

HP QTP/UFT

ADA Accessibility Testing

Root Cause Analysis

Test Automation Frameworks

Healthcare Systems Testing

Salesforce Testing (Preferred)