Department: Information Technology
Reports To: Manager, Enterprise IT Architecture
Location: Remote (North America)
Employment Type: Full-Time
Compensation: $80,000 - $85,000 USD or $90,000 to $110,000 CAD
About BrightPath Kids / Busy Bees
BrightPath Kids, part of the Busy Bees global family, operates 250+ childcare centers across the United States and Canada. We are committed to providing exceptional early childhood education in safe, nurturing environments. Our IT team plays a critical role in supporting this mission by ensuring secure, reliable technology across all locations.
Position Summary
The IT Security Analyst serves as the front line of our security operations, working in a follow-the-sun model with our UK-based global IT team. This role is responsible for security monitoring, incident response coordination, compliance reporting, and supporting the day-to-day security posture of our North American operations. You will be the first responder for security events during North American business hours and serve as the critical escalation point for incidents occurring globally.
Key Responsibilities
Security Operations & Incident Response
- Monitor security alerts and events across cloud, identity, and endpoint platforms
- Serve as first responder for security incidents during North American hours; coordinate escalation to UK team or leadership as needed for after‑hours or global incidents
- Investigate and document security incidents, phishing attempts, and suspicious activity
- Participate in incident response procedures and contribute to post‑incident reviews
Global Collaboration (Follow‑the‑Sun Model)
- Work closely with UK IT security counterparts to ensure continuous coverage and seamless handoffs
- Provide after‑hours escalation point for critical security events occurring in other regions
- Maintain clear documentation and communication logs for cross‑regional continuity
Compliance & Reporting
- Generate and distribute regular security reports on authentication compliance, device health, and threat metrics
- Monitor and report on encryption compliance, credential management, and endpoint security status
- Support audit preparation and evidence gathering for security and compliance reviews
Security Operations Support
- Assist with user access reviews and identity lifecycle management
- Support multi‑factor authentication enrollment and troubleshooting for end users
- Contribute to security awareness initiatives and phishing simulation campaigns
- Assist with vulnerability assessments and remediation tracking
Qualifications
Required
- 2-4 years of experience in IT security, security operations, or related technical role
- Working knowledge of cloud security platforms, identity management, and endpoint protection
- Understanding of common attack vectors, phishing techniques, and incident response fundamentals
- Strong documentation and communication skills
- Ability to work independently and collaborate effectively with remote/global teams
Preferred
- Security certifications such as Security+, CySA+, or similar
- Experience with security monitoring and log analysis
- Familiarity with endpoint management and device compliance policies
- Experience in multi‑site or distributed organization environments
What We Offer
- Competitive salary and benefits package
- Remote work flexibility
- Opportunity to work with global IT teams and develop cross‑regional expertise
- Professional development and certification support
- Meaningful work supporting early childhood education