IT & Security Administrator — ERP/WMS & Global IT

Hongene Biotech Corporation; Union City (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading biotech company located in Union City, California is looking for an IT Support Specialist. In this role, you will serve as the primary technical contact for ERP, CRM, and WMS platforms, managing user accounts and providing daily technical support across various environments. The ideal candidate should have a Bachelor's degree in Information Technology and 3–6 years of relevant experience, particularly in ERP support and Microsoft 365 administration. Join us in leveraging technology to enhance operations.

Qualifications

• 3–6 years of IT support or administration experience in a corporate environment.
• Experience supporting ERP and/or WMS systems.
• Proficiency in Microsoft 365 administration.

Responsibilities

• Serve as the primary technical contact for ERP, CRM, and WMS platforms.
• Manage system user accounts, roles, and permission sets based on approved requests.
• Provide daily technical support across office, warehouse, and lab environments.

Skills

IT support

Microsoft 365 administration

ERP system support

Access control understanding

Security incident response

Education

Bachelor’s degree in Information Technology or related field

Job description

A leading biotech company located in Union City, California is looking for an IT Support Specialist. In this role, you will serve as the primary technical contact for ERP, CRM, and WMS platforms, managing user accounts and providing daily technical support across various environments. The ideal candidate should have a Bachelor's degree in Information Technology and 3–6 years of relevant experience, particularly in ERP support and Microsoft 365 administration. Join us in leveraging technology to enhance operations.