IT Salesforce CRM Business Analytics Intern

CNH; New Holland (Lancaster County); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Job summary

CNH Industrial Group in New Holland, PA is seeking an IT Salesforce CRM Business Analytics Intern to support CRM initiatives and analytics. You will gather requirements, document user stories, analyze processes, and assist with testing while learning Agile delivery and Salesforce capabilities.

This on-site internship offers hands-on experience and exposure to enterprise integrations. Applicants must be enrolled as a college student pursuing a Bachelor's degree in Computer Science or IT and

Qualifications

• Candidates must be pursuing (at minimum) a Bachelor’s degree
• Academic Majors Accepted: Computer Science or a related Information Technology degree

Responsibilities

• Analyze business requirements, design solutions, and implement configuration or development to support project delivery.
• Salesforce CRM Business Analyst intern will get hands on experience in CRM implementing changes and supporting solution ideation for the CNH Sales and Support teams.

Skills

Requirements gathering

User stories

Business process analysis

Testing assistance

CRM enhancements

Agile delivery

Salesforce

Data analysis

User experience improvements

Enterprise system integrations

Education

Bachelor's degree in CS/IT

Tools

Salesforce platform

Job description

IT Salesforce CRM Business Analytics Intern Language View Profile Employee Login

• DISCOVER US

Job Description IT Salesforce CRM Business Analytics Intern Requisition ID: 5976 Job Location: New Holland - Pennsylvania - United States Category: Digital and Information Technology Job Type: Intern or Co Op Working Mode: Fully On-Site

Digital and Information Technology

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Intern Program Overview: We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands‑on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences—designed to develop and inspire the talent of tomorrow. Summer interns work full‑time (40 hours per week) from May through August. Candidates must be currently enrolled college students actively pursuing a degree to participate in the internship program.

The intern will collaborate with business and technology teams to support Salesforce CRM initiatives by gathering requirements, documenting user stories, analyzing business processes, assisting with testing activities, and contributing to CRM enhancements. Gain hands‑on experience with Agile delivery, Salesforce platform capabilities, data analysis, user experience improvements, and enterprise system integrations while helping deliver solutions that support sales and customer engagement objectives.

Key Responsibilities

Analyze business requirements, design solutions, and implement configuration or development to support project delivery. Salesforce CRM Business Analyst intern will get hands on experience in CRM implementing changes and supporting solution ideation for the CNH Sales and Support teams.

Experience Required

Candidates must be pursuing (at minimum) a Bachelor’s degree

Academic Majors Accepted: Computer Science or a related Information Technology degree

Pay Transparency

The annual salary for this role is USD $21.37 - $28.84 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

Our Engineering & Technical Team

Explore the exciting and rewarding career opportunities in our engineering and technical departments, where you can grow your skills and experience, advance your career, and meet customer needs with innovative solutions. discover more about engineering & technical view audio description

BUILD A CAREER DOING MEANINGFUL WORK

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Technology Creates New Opportunities to Feed the World

We partner with customers and listen to their needs, using their feedback to innovate technology that utilizes connectivity, computer vision, and artificial intelligence.

CNH: A HISTORY OF FIRSTS

We have shaped the history of agriculture with pioneering firsts spanning over three centuries.