IT Quality Lead: ERP & CAPA Excellence

AppleOne Employment Services; Riverside (CA); On-site; USD 52,000 - 73,000; Full time

Job summary

AppleOne Employment Services is seeking an IT Quality Lead in Riverside, CA. The role blends hands-on IT support, ERP data management, reporting, systems administration, and quality process leadership within a manufacturing and operations environment.

The position offers visibility across the organization and collaboration with IT, operations, quality, and leadership teams to improve processes and drive quality initiatives. Direct hire with a clear pathway for impact and improvement.

Responsibilities

• Manage IT help desk tickets, hardware and software support requests, printer/copier toner needs, phone systems, IT assets, inventory, and server room organization.
• Maintain P21 item catalog data, including price increases, new and existing items, supplier information, price breaks, item classifications, and new product line imports.
• Create, schedule, and maintain SQL queries, Crystal Reports, SharePoint content, company intranet updates, web applications, and WordPress website maintenance.
• Support quality system processes including non-product software validation, COPQ tracking, VOE programs, CAPA investigations, DCOs, ECOs, change management, work instructions, and document reviews.
• Assist with IT strategic initiatives, system reviews, process improvements, project tasks, and system enhancement recommendations.
• Maintain accurate documentation and support QMS procedures, audits, compliance activities, and cross-functional quality objectives.

Job description

AppleOne Employment Services is seeking an IT Quality Lead in Riverside, CA. The role blends hands-on IT support, ERP data management, reporting, systems administration, and quality process leadership within a manufacturing and operations environment.

The position offers visibility across the organization and collaboration with IT, operations, quality, and leadership teams to improve processes and drive quality initiatives. Direct hire with a clear pathway for impact and improvement.