IT Quality Assurance - Journey
State of Washington
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Résumé du poste
The Washington State Department of Corrections is seeking an IT Quality Assurance - Journey to lead the QA team, focusing on developing and implementing test plans for OMNI and other agency software.
This telework role allows work anywhere in Washington with occasional in-office days; the ideal candidate has extensive IT application testing experience, strong SQL skills, and proficiency with HP ALM/Quality Center or Azure DevOps to ensure quality before production releases.
Qualifications
- 8+ years IT application testing experience.
- 4+ years designing advanced SQL queries.
- 4+ years using test management tools (HP ALM/Quality Center, Azure DevOps).
Responsabilités
- Develop and implement detailed test plans, test cases, and test scripts.
- Log defects, track enhancements, and coordinate with project teams.
- Perform functional, system, regression, and database testing; backend SQL checks.
- Balance multiple testing activities and ensure timely, high-quality outcomes.
Connaissances
Formation
Outils
Description du poste
Full Time | Permanent
Salary Range: $85,800 – $115,416 Annually
This is a telework position. Work may be performed anywhere within the state of Washington. The incumbent may be required to go into the office on an infrequent basis. The Washington State Department of Corrections is seeking a dedicated, self-starter to join the Information Technology team as the
IT Quality Assurance - Journey
Full Time | Permanent
Salary Range: $85,800 – $115,416 Annually
This is a telework position. Work may be performed anywhere within the state of Washington. The incumbent may be required to go into the office on an infrequent basis. The Washington State Department of Corrections is seeking a dedicated, self-starter to join the Information Technology team as the IT Quality Assurance - Journey! As the leader of the Quality Assurance team, you will serve as an application testing specialist focused on developing and implementing test plans for OMNI and other software applications developed and/or maintained by DOC.
In this role, you will be responsible for creating and updating system test cases and regression test cases, logging and tracking defects and enhancements. The position is responsible for performing functional testing, system testing, regression testing, system interface testing and conversion testing. In addition, you will be responsible for performing backend testing using highly complex SQL queries.
You will be responsible for estimating and handling multiple testing efforts for assigned projects and responsibilities. A large responsibility will be to ensure the test team is specifically oriented to maintain an independent, objective stance ensuring quality in software prior to production release.
This is a unique opportunity to utilize your specialized IT skills ensuring the safety of all agency technology and information.
- A detailed resume
- A cover letter regarding your interest for this position with our agency
- Three professional references
We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
As an IT Quality Assurance - Journey, some of your duties will include:
- Developing and implementing test plans for testing high-risk mission critical software applications developed by DOC (such as OMNI) to include:
- Designing, developing and implementing detailed test plans, test cases, and test scripts
- Performing functional system testing, integration testing, regression testing and database testing
- Creating test cases to fully execute all conditions and paths of application systems
- Ensuring quality of the software applications developed in support of the department's mission to include:
- Logging and tracking defects in the assigned functional areas and/or applications
- Working with project team members, Technical Analysts, Developers, Business Analysts and other Testers to resolve project issues related to requirements, design, technical, data and user acceptance testing
- Working independently to balance multiple testing activities as well as collaborate with other staff involved in the application development process to include:
- Effectively prioritizing and organizing multiple assignments involving competing priorities to produce results that are accurate, thorough, and on time
- Working with project team members, Technical Analysts, Developers, Business Analysts and other Testers to resolve project issues related to requirements, design, technical, data and user acceptance testing
- Support effective communications throughout the organization
- High school diploma or equivalent
- Eight (8) years of IT Application Testing experience in software testing, testing procedures, data analysis, and computer analysis.
- Bachelor's degree (Bachelor of Arts or a Bachelor of Science Degree) from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent
- Four (4) years of IT Application Testing experience in software testing, testing procedures, data analysis, and computer analysis.
In addition to the above education/experience, the below knowledge, skills and/or abilities are required:
- Four (4) years of experience in software testing, testing procedures, data analysis, and computer analysis
- Four years (4) skilled level of experience in designing advanced SQL queries for database testing.
- Four years (4) skilled level of experience in test management tools, e.g., HP ALM/Quality Center, Azure DevOps
- At least one of the following computing environment certifications:
- Microsoft Certified Solutions Associate (MCSA)
- SQL Server 2012 or 2014
- Oracle Database SQL Expert
- Java Certification
Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
- Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
- Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
- People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
- Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
- Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
- DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
- This recruitment may be utilized to fill more than one position.
- Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
- Please note: Phone number AND email address are required for all professional references.
- A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
- We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
- Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
- Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
- Remote/telework/flexible schedules (depending on position)
- Up to 25 paid vacation days a year
- 8 hours of paid sick leave per month
- 12 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
- Teamsters 117 represented positions receive 3 days of bereavement leave.
- PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, visit the Department of Retirement Systems (DRS) or call 800-547-6657.
- PSERS: Many positions within DOC are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a PERS-eligible position to a PSERS eligible position, they will retire under two different systems/plans. Contact DRS for more information.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you to control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked, time on paid leave.
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave, and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Leave Sharing
Updated 01-07-2026
01
Are you a current DOC employee?
- Yes
- No
02
- High school diploma or equivalent
- Associates degree
- Bachelor's degree (Bachelor of Arts or a Bachelor of Science Degree) from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent
- Masters degree or higher
03
How many years of IT Application Testing experience in software testing, testing procedures, data analysis, and computer analysis do you have?
- I have one year or less of this experience
- I have two to three years of this experience
- I have four to five years of this experience
- I have six to seven years of this experience
- I have eight or more years of this experience
04
If you indicated having IT Application Testing experience in software testing, testing procedures, data analysis, and computer analysis, please describe this experience in detail to include dates and places of employment. If you do not have this experience, please put NA. See resume will be considered an incomplete answer.
05
How many years of experience in software testing, testing procedures, data analysis, and computer analysis do you have?
- I have one year or less of this experience
- I have two to three years of this experience
- I have four or more years of this experience
06
If you indicated having experience in software testing, testing procedures, data analysis, and computer analysis, please describe this experience in detail to include dates and places of employment. If you do not have this experience, please put NA. See resume will be considered an incomplete answer.
07
How many years of skilled level of experience in designing advanced SQL queries for database testing do you have?
- I have one year or less of this experience
- I have two to three years of this experience
- I have four or more years of this experience
08
If you indicated having skilled level of experience in designing advanced SQL queries for database testing, please describe this experience in detail to include dates and places of employment. If you do not have this experience, please put NA. See resume will be considered an incomplete answer.
09
How many years of skilled level of experience in test management tools, e.g., HP ALM/Quality Center, Azure DevOps do you have?
- I have one year or less of this experience
- I have two to three years of this experience
- I have four or more years of this experience
10
If you indicated having skilled level of experience in test management tools, e.g., HP ALM/Quality Center, Azure DevOps, please describe this experience in detail to include dates and places of employment. If you do not have this experience, please put NA. See resume will be considered an incomplete answer.
11
Please indicate all of the following computing environment certifications in which you possess:
- Microsoft Certified Solutions Associate (MCSA)
- SQL Server 2012 or 2014
- Oracle Database SQL Expert
- Java Certification
- I do not possess any of the above certifications
12
How did you hear about this opportunity?
- Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
- Indeed
- DOC social media (Facebook, LinkedIn, Twitter)
- Job/career fair
- Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
- WorkSource
- Veteran outreach
- Referral from current DOC employee
- Other
13
If hired for this position, will you require employer sponsorship, either now or in the future?
- Yes
- No
14
If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)
- Yes
- No
- Required Question
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