IT Quality Assurance Analyst II (Remote)

First Citizens Bank; North Carolina; Remote; USD 97,000 - 125,000; Full time

Job summary

A financial services organization is seeking a Quality Assurance professional for a remote role focused on testing and validating functionalities related to payments. The ideal candidate will have a Bachelor's Degree and two years of relevant experience or a High School Diploma with six years of QA experience. Familiarity with tools like Selenium and strong data analysis skills are preferred. Competitive salary ranging from $97,000 to $125,000 is offered along with comprehensive benefits.

Benefits

Competitive benefits program

Variable incentives and bonuses

Qualifications

• 2 years of experience in Quality Assurance in Financial Services or 6 years without degree.
• ASQ Certification preferred.

Responsibilities

• Perform independent quality checks and develop measurement methods.
• Create test plans and assess testing metrics.
• Contribute to risk management by thorough testing.

Skills

Test case writing

Data analysis

Risk management

Collaboration

Education

Bachelor's Degree in relevant field

High School Diploma or GED

Tools

Selenium

SQL

Jira

Confluence

ServiceNow

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes, supporting ACH/Pep+ payments. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

Responsibilities

• Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.
• Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
• Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.
  
  

Qualifications

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization

License or Certification Type: American Society for Quality (ASQ) Certificaiton(s) Preferred

Experience With The Following Preferred

Selenium, back-end web services testing, user interface testing, Database, SQL, SDLC, Agile Methodology, Jira, Confluence, ServiceNow, general financial institution/payments background

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $97,000 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.