IT Project Manager (NCS) - BCIT

City of Baltimore; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

The City of Baltimore is seeking an IT Project Manager to oversee information technology projects that ensure organizational efficiency. This role demands a Bachelor's degree in IT, PMP certification, and a minimum of 4-6 years in project management.

The successful candidate will lead project planning, enforce project standards, and manage resources across departments. Responsibilities include establishing strategies, forecasting budgets, and ensuring alignment with organizational goals.

Qualifications

• Minimum of 4-6 years of project/portfolio management experience.
• Proven experience in PMI methodologies.
• Ability to manage projects with $500K to $1M budgets.

Responsibilities

• Manage project scope, costs, and stakeholder communication.
• Ensure effective disaster recovery and information security.
• Adhere to PMO procedures and maintain project integrity.

Skills

Project management

Leadership

Communication skills

Analytical skills

Customer service

Education

Bachelor’s degree in information technology or related field

PMP certification

Tools

Microsoft Suite including MS Project

Job description

Job Summary

The IT PM will manage projects through a balanced matrix, control project costs and scope, and interface directly with the project sponsor and business sponsor to understand business problems and opportunities to drive successful project goals. The role involves planning, organizing, directing, controlling and evaluating information technology projects, including the development of policies and procedures and controlling costs.

Responsibilities

• Maintain the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Direct technological research by studying organization goals, strategies, practices, and user projects.
• Complete projects by coordinating resources and timetables with user departments and the data center.
• Verify application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and backup procedures and information security and control structures.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.
• Forecast requirements; prepare annual budget; schedule expenditures; analyze variances; and initiate corrective action.
• Maintain quality service by establishing and enforcing organization standards.
• Participate in the elicitation and development of project planning specifications and timeline.
• Follow account PMO procedures and practices.
• Control and negotiate change and scope of the project.
• Ensure timelines and milestones are met and maintain integrity of the systems.
• Guide and oversee lifecycle application development.
• Communicate effectively with stakeholders.
• Manage the day-to-day task assignments, deliverables, and schedule completions of all supplier personnel.

Minimum Qualifications

Education: Bachelor’s degree in information technology, Computer Science, or a related field. PMP certification.

Experience

• Minimum of 4-6 years of strong project/portfolio and team management experience, including the following:
• Ability to plan, organize, direct, and control work activity demonstrating experience in PMI methodologies and management of medium (750 hours) to Large (2500 hours) projects.
• Experience with external consultant/customer management.
• Skilled in Microsoft Suite Tool set including MS Project and other project management tools.
• Knowledge of RUP, SDLC, or other process methodologies.
• Joint Application Development (JAD) facilitation experience or similar methodology to gather cross-functional requirements.

Knowledge, Skills, and Abilities

• Demonstrated experience leading programs, projects and technology initiatives in municipal, state or federal service environments.
• Demonstrated ability to present complex technical and functional scope/solutions in a manner that is understood by a diverse audience.
• Demonstrated experience in developing relationships across business lines, departments and organizational functional elements.
• Excellent customer presentation and communications skills.
• Excellent leadership and organizational skills.
• Demonstrated ability to manage all phases of the project life cycle.
• Demonstrated ability to manage multiple projects and people simultaneously.
• Demonstrated ability to manage projects with a $500K to $1M annual budget.
• Demonstrated ability to manage stakeholder expectations.
• Strong analytical ability, including impact analysis to business and technical environment.
• Demonstrated ability to gather basic requirements through individual interview techniques.
• Demonstrated ability to multi-task, be extremely organized, work in a fast-paced environment, and be very detail-oriented.
• Strong business requirement analytical skills with the ability to produce clearly articulated documents.
• Demonstrated experience identifying customer needs, conducting gap analysis and understanding the customer’s perspective.
• Demonstrated ability to manage multiple programs simultaneously.

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six‑month probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7‑7, 7‑8, and 7‑9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Equal Employment Opportunity

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.