IT Project Manager III

King County; Seattle (WA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

King County Metro seeks an experienced Information Technology Project Manager III to lead large, complex technology initiatives impacting multiple departments and stakeholders. You will advise executive leadership and business partners on objectives, risks, and implementation approaches.

In addition to project delivery, you will oversee procurement activities, governance, and organizational change management, while mentoring junior PM staff and aligning with county priorities.

Qualifications

• Bachelor’s degree in information technology or business administration. Minimum two years’ experience in IT management/leadership position. Minimum five years’ experience as an IT project manager, with experience managing very large, complex, and/or vendor related projects.
• Extensive experience managing large-scale, high-risk, enterprise technology projects with significant organizational impacts.
• Advanced knowledge of project management principles, methodologies, governance frameworks, and best practices.
• Experience leading cross-functional teams comprised of business, technical, operational, and vendor resources.
• Experience managing procurement processes, vendor contracts, and consultant relationships.
• Strong knowledge of business process analysis, organizational change management, and business transformation initiatives.
• Demonstrated ability to analyze complex issues, evaluate alternatives, and recommend strategic solutions.
• Experience presenting complex information to executives, elected officials, and diverse stakeholder groups.

Responsibilities

• Lead enterprise-wide, large-scale, and highly complex technology initiatives that impact multiple departments, agencies, and stakeholders across King County.
• Provide strategic consulting and guidance to senior leadership regarding objectives, technology solutions, operational impacts, risks, costs, and implementation approaches.
• Define project scope, objectives, deliverables, schedules, and governance structures while ensuring alignment with County priorities.
• Direct all phases of project delivery from initiation to closeout.
• Establish project baselines, performance measures, reporting frameworks, and governance processes to meet oversight requirements.
• Lead multidisciplinary project teams and coordinate resources to deliver within scope, schedule, and budget.
• Manage project risks, issues, dependencies, change requests, and mitigation strategies.
• Develop and oversee procurement activities including RFI/RFP/RFQ, vendor evaluations, and contract negotiations.

Skills

Project management

Stakeholder management

Vendor management

Change management

Leadership

Education

Bachelor’s degree in information technology or business administration

Job description

King County Metro is seeking a highly skilled and strategic Information Technology Project Manager III (ITPM III) to lead some of the largest, most complex, and transformational technology initiatives. This role is responsible for managing enterprise-level projects that significantly impact business operations, service delivery, and technology systems across multiple departments and agencies.

The successful candidate will serve as a trusted advisor to executive leadership, business stakeholders, and technical teams, providing guidance on project strategy, technology solutions, organizational change, and implementation planning. Projects may require extensive stakeholder engagement, vendor management, business transformation, and coordination across organizational boundaries.

In addition to leading major initiatives, this position may provide supervision, mentorship, and resource management for other project managers while supporting Countywide technology governance and strategic priorities.

Position Information

This recruitment will be used to fill two (2) Career Service Information Technology Project Manager III (ITPM III) classification vacancy. In addition, this selection process may be used to generate an eligibility pool for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Responsibilities

• Lead enterprise-wide, large-scale, and highly complex technology initiatives that impact multiple departments, agencies, and stakeholders across King County.
• Provide strategic consulting and guidance to senior leadership, executives, elected officials, and business partners regarding project objectives, technology solutions, operational impacts, risks, costs, and implementation approaches.
• Define project scope, objectives, deliverables, schedules, and governance structures while ensuring alignment with County priorities and business needs.
• Direct all phases of project delivery, including initiation, planning, procurement, execution, monitoring, implementation, and project closeout.
• Establish project baselines, performance measures, reporting frameworks, and governance processes necessary to meet County technology oversight requirements.
• Lead multidisciplinary project teams and coordinate resources to ensure project outcomes are delivered within approved scope, schedule, budget, and quality standards.
• Manage project risks, issues, dependencies, change requests, and mitigation strategies throughout the project lifecycle.
• Develop and oversee procurement activities, including Requests for Information (RFI), Requests for Proposals (RFP), Requests for Quotes (RFQ), vendor evaluations, contract negotiations, and vendor performance management.
• Collaborate with business and technical stakeholders to identify functional, technical, and integration requirements across multiple technology platforms and systems.
• Facilitate executive steering committees and governance bodies by providing status reports, budget updates, risk assessments, recommendations, and decision support materials.
• Ensure compliance with applicable federal, state, local, and County policies, regulations, and technology governance requirements.
• Lead organizational change management, training strategy, business readiness activities, and operational transition planning associated with major technology implementations.
• Develop success measures and benefits realization metrics to evaluate project performance and organizational outcomes.
• Supervise and mentor project management staff, evaluate performance, and support professional development as assigned.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in information technology or business administration. Minimum two years’ experience in IT management/leadership position. Minimum five years’ experience as an IT project manager, with experience managing very large, complex, and/or vendor related projects OR any combination of experience/education/training that provides the required knowledge, skills and abilities to perform the work.
• Extensive experience managing large-scale, high-risk, enterprise technology projects with significant organizational impacts.
• Advanced knowledge of project management principles, methodologies, governance frameworks, and best practices.
• Experience leading cross-functional teams comprised of business, technical, operational, and vendor resources.
• Experience managing procurement processes, vendor contracts, and consultant relationships.
• Strong knowledge of business process analysis, organizational change management, and business transformation initiatives.
• Demonstrated ability to analyze complex issues, evaluate alternatives, and recommend strategic solutions.
• Experience presenting complex information to executives, elected officials, and diverse stakeholder groups.
• Excellent written and verbal communication skills.
• Advanced negotiation, facilitation, and conflict-resolution skills.
• Experience influencing decision-making and building consensus across organizations and stakeholder groups.
• Experience supervising employees, managing performance, and developing staff.
• Commitment to advancing Equity and Social Justice principles in project planning, decision-making, and implementation.

Desired Qualifications

• Project Management Professional (PMP), PgMP, Scrum Master, PRINCE2, Agile, or equivalent certification.
• Experience working within public-sector, government, or large enterprise environments.
• Experience leading transformational business or technology modernization initiatives.
• Experience implementing enterprise platforms, cloud technologies, or highly integrated technology solutions.

Required Application Materials

• A completed Job Application (go back at least 10years if you have l0 years of employment (more to include all relevant). Resumes are not accepted in lieu of a completed job application.
• Resume
• Complete the supplemental questions
• A cover letter that addresses why you are interested in this role and how your experience, skills and/or education have prepared you for this position.

Work Schedule

This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay. The work schedule is normally Monday through Friday, within the hours of 8:00 a.m. - 5:00 p.m.

Work Location

This is a hybrid position. The team works in a hybrid model, with days in the office as well as telecommuting. Currently the team is required to work 2 days in office each week. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Union Representation/Job Code/Grade

ProTec17/736503/58

Safety Responsibilities for an Employee

• Responsible for understanding Metro Transit Safety Policy and their role in safety.
• Report all safety concerns.
• Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training.
• Report safety and security concerns and ideas to supervisors or anonymously through data collection system.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County's Vision, Mission, and ACTIVATE Values

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.