IT Project Manager

West 4th Strategy, LLC; San Diego (CA); On-site; USD 115,000 - 165,000; Full time

Benefits offered by this job

Health benefits

401k options

Job summary

West 4th Strategy, LLC is seeking an experienced IT Project Manager to lead DoD-focused modernization and the ServiceNow SPM/ITSM implementation. You will oversee SDLC, track velocity, and provide executive-level status briefs to Government leadership.

You will ensure technical submissions are evaluated and aligned with program requirements, while coordinating dependencies across teams and DoW/DoD partners.

Qualifications

• 5+ years of IT project management experience in PMO/IV&V for enterprise IT portfolios
• At least 2 years overseeing ServiceNow platform implementations
• Active CSM, PMI-ACP, or PMP certification required
• Knowledge of DoW secure cloud infra IL-4+ and DevSecOps pipelines
• Experience with ServiceNow SPM, ITSM, and Agile Development 2.0 modules

Responsibilities

• Oversees SDLC, web DB engineering, and modernization of the Blue List platform
• Leverages ServiceNow PM tools to keep teams on schedule and within scope
• Acts as Government oversight and liaison between PM and development teams
• Monitors daily progress, velocity, and burn-down charts
• Designs real-time dashboards in ServiceNow SPM/ITSM for metrics
• Reviews technical submissions and provides evaluations to Government PM
• Coordinates schedules between implementation, sustainment, and external partners
• Supports IMS and RIDAC log management in ServiceNow SPM
• Delivers weekly executive status briefings and reports
• Ensures personnel meet DoD 8140.03 qualifications

Skills

IT project management

PMO support

IV&V

ServiceNow SPM/ITSM

Agile Dev 2.0

Education

Bachelor's degree in CS/IT/Systems Eng

CSM/PMI-ACP/PMP cert

Tools

ServiceNow SPM/ITSM

AWS GovCloud/Azure Gov

Job description

We need an experienced IT Project Manager at the Defense Contract Management Agency (DCMA). This role supports the software development lifecycle and modernization of the digital platform behind the Blue UAS Cleared List, the system used to review and approve drone technologies for DoW use. In this role, you will oversee ServiceNow SPM/ITSM implementation and sustainment teams, monitor sprint velocity and burn down charts, maintain the program IMS and RIDAC log within ServiceNow, and provide executive level status briefings to Government leadership. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.

RESPONSIBILITIES

• Oversees the software development lifecycle, web database engineering, and modernization of the digital Blue List platform
• Leverages ServiceNow's native project management tools to ensure implementation and sustainment teams execute on schedule, within scope, and in alignment with program requirements
• Serves as the Government's technical oversight and integration team, bridging the Government IT Program Manager and development and sustainment teams
• Monitors and evaluates daily progress, sprint velocity, and burn down charts of the implementation and sustainment teams
• Designs and maintains real time dashboards natively within ServiceNow SPM/ITSM to track implementation velocity, defect rates, and sustainment ticket resolution times
• Reviews, validates, and provides formally documented evaluations and independent recommendations to the Government PM for acceptance or rejection of technical submissions
• Coordinates schedules and technical dependencies between the implementation team, sustainment team, and external DoW/DoD partners
• Supports the CPM to consolidate, maintain, and manage the Government's IMS and program level RIDAC log natively within ServiceNow SPM
• Provides executive level weekly program status briefings, slide decks, and reports summarizing cross vendor execution, milestone risks, and resource utilization
• Ensures all personnel meet applicable qualifications and certification requirements outlined in DoDM 8140.03

BACKGROUND/REQUIRED EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a technical discipline
• At least five (5) years of experience in IT project management, PMO support, or IV&V for enterprise IT portfolios, including at least two (2) years specifically overseeing ServiceNow platform implementations within DoW or Federal programs
• Active Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), or Project Management Professional (PMP) certification required
• Broad technical knowledge of DoW secure cloud infrastructure (AWS GovCloud or Microsoft Azure Government) at Impact Level 4 (IL-4) or higher, DevSecOps pipelines, and API driven platform architectures
• Demonstrated experience implementing and managing projects within ServiceNow SPM, ITSM, and Agile Development 2.0 modules

LOCATION

CLEARANCE

• Active or interim DoW security clearance; favorably adjudicated Tier 3 background investigation required
• Must be a US Citizen

CLIENT

• Defense Contract Management Agency (DCMA), Unmanned Systems-Experimental (US-X) command

HOURS

• 40 hours per week

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility – W2

RELOCATION

• Not eligible for relocation benefits

COMPENSATION

• Salary range: $115,000 - $165,000
• Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options. Full benefits brochure available for review.