Job Description:
Responsibilities:- Working with direction from the Engagement Manager/Integration Lead, produce and maintain project documentation including time reporting, labor and infrastructure estimates & project plans, Risk and Issue Logs and other Project Governance documents.
- Direct, organize and control deliverable activities.
- As directed by the Program Leads assist the Integration Lead in planning and managing work streams within an Integration Program/Project.
- Coordinates the implementation of solutions using Integration playbooks/delivery guides.
- Responsible for developing and maintaining financial, time and plan reporting to achieve NIE commitments.
- In collaboration with the Engagement Manager & Integration Lead manages project execution functions covering tracking, reporting, ordering hardware/circuits, follow ups, quality management and internal communications.
- Supports the Integration Leads and the extended project team by providing project administration, time management/ reporting and tracking execution, including.
- Milestone summaries, key issues, risks, benefits, summary or labor, capital costs, and internal costs/revenue transfer.
- Request project resources, escalate blockers, Remove impediments.
- Track project schedules, resources, and delivery commitments.
- Flexible to work in shifts as per Project requirement.
- Facilitate team with required access, assets, documentation as per Project Need.
- Complete assigned project tasks within budgetary and scheduling guidelines.
Skills Required:
- 1-3 years’ experience as an IT Project Administrator/Coordinator on large complex IT projects.
- Previous infrastructure technology experience such as server, network, IT security, and data center infrastructure, for application, middleware, database and web environments.
- Proficiency with MS Project, Excel, Word, and PowerPoint.
- Experience with financial and time reporting in a project environment.
- Work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems.
- Ability to perform in a high-pressured environment.
- Ability to work independently or with minimum guidance.
- Ability to work well with ambiguity.
- Ability to communicate clear status/escalations to higher Management as per need.
- Ability to quickly assimilate client culture.
- Ability to quickly develop an understanding of the organizations and structures necessary.
- Bachelor’s degree or equivalent experience.
Nice to Have:
- Healthcare technology background is a strong plus.
- Exposure to multiple PM methodologies.
- Familiarity with project delivery in Agile Framework.
- Previous experience in the use of tools such as Rally and Service Now, MS Project, and office Suite.
- PMI-CAPM, PMI-PMP, PMI-ACP, PSM OR equivalent certification will be added advantage.
Skills and Abilities:
- Can multitask and manage several projects and responsibilities.
- Excellent people, process, communication, facilitation and interpersonal skills.
- Highly analytical individual with a keen eye for details.
- Able to identify / assess business needs, to analyze, prioritize, and solve problems in a customer service driven organization.
Leadership and Influence:
- Sets high standards with achievable goals.
- Monitors performance to ensure standards and goals are met.
- Builds commitment and inspires people to do the best job possible -- both internal and external parties.
- Communicates, through own behavior, and leads by example.
- Regularly reviews progress toward implementation/deployment objectives and goals.
- Analytical and Decision Making.
- Supports and achieves organizational priorities.
- Exercises good judgment, considering all pertinent information.
- Knows when to deter/take action from limited information.
- Ability to take decisive action and make tough decisions in a pressured, demanding, and often ambiguous environment.
- Consults and utilizes input of others as appropriate.
- Maintains objectivity in face of conflicting priorities and demands.
- Recognizes own limitations and when to ask for help or support.
Interpersonal Relations:
- Works in a cooperative and supportive manner with all stakeholders/teams.
- Supports colleague's activities, pitches in to help others.
- Participates actively in meetings.
- Is willing to influence and to be influenced.
- Works toward achieving results -- both short/long-term interests.
- Planning and Organizing / Motivation and Commitment.
- Takes responsibility for getting the work done.
- Follows up and sees tasks through to completion.
- Organizes own work and the work of others effectively.
- Accomplishes results in a timely fashion.
- Effectively allocates resources to get the right job done as needed.
Adaptation and Flexibility:
- Adapts project management and interpersonal approach and shifts roles (as required) to suit the audience and situation.
- Can adapt to very different and wide range of social situations.
- Able to juggle and manage competing priorities, demands and tasks.
- Maintains poise and composure.
- Is willing to be influenced/open to others' views.
- Can manage criticism, pressure, conflict and stress.
- Understands the needs of the various stakeholders of the organization and global teams.