IT Program Consultant - PTOC

General Dynamics Information Technology, Inc.; California; Remote; USD 9,755,000 - 13,199,000; Full time

Benefits offered by this job

Medical plan with Health Savings

Dental plan

Vision plan

401(k) with company match

Flexible work weeks

Paid vacation and holidays

Paid parental leave

Family leave benefits

Job summary

General Dynamics Information Technology, Inc. seeks an experienced IT Program Consultant to provide on-call support for NASA enterprise IT programs.

The role focuses on planning, coordination, and execution of IT initiatives, with cross-functional collaboration and stakeholder communication. Responsibilities include evaluating requirements, identifying risks, and delivering technical summaries to leadership.

Qualifications

• MA/MS or equivalent and 8+ years of experience.
• Experience supporting the NASA environment, customers, and solution development tailored to NASA mission needs.
• IT program support, systems engineering, or enterprise IT operations.
• Strong understanding of enterprise IT technologies such as: ServiceNow, Cloud services (AWS, Azure, private/hybrid clouds), Enterprise applications and collaboration platforms, Networking and infrastructure services, Identity, access, and cybersecurity frameworks.
• Ability to analyze problems, evaluate alternatives, and recommend effective solutions.
• Strong communication skills with ability to interface with technical and nontechnical stakeholders.
• Ability to obtain and maintain applicable security clearances (if supporting federal programs).

Responsibilities

• Provide on-call consulting support to NASA IT program teams, project managers, and technical stakeholders.
• Assist in the planning, coordination, and execution of enterprise IT initiatives, enhancements, and operational tasks.
• Review program requirements, technical documentation, and performance metrics to identify risks, gaps, and improvement opportunities.
• Collaborate with cross-functional teams to ensure alignment of IT solutions with program goals and customer expectations.
• Prepare and deliver briefings, reports, or technical summaries to program leadership when required.

Skills

Enterprise IT

IT Solutions

IT Programs

Communication skills

Education

MA/MS or equivalent

Tools

ServiceNow

Remedy

Jira

Job description

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: NACI (T1)

Job Family: Technical Solutions

Job Qualifications: Skills: Enterprise IT, Information Technology (IT) Solutions, IT Programs

Certifications: None

Experience: 8 + years of related experience

US Citizenship Required: No

GDIT is seeking an experienced and adaptable IT Program Consultant to provide on‑call support across NASA enterprise IT programs. This role offers flexible, as‑needed work supporting program lifecycles, planning, technical initiatives, solution development, and stakeholder coordination. The consultant will provide expert guidance, troubleshooting, and strategic input to ensure IT programs are planned efficiently, securely, and in alignment with mission objectives.

Responsibilities

• Provide on‑call consulting support to NASA IT program teams, project managers, and technical stakeholders.
• Assist in the planning, coordination, and execution of enterprise IT initiatives, enhancements, and operational tasks.
• Review program requirements, technical documentation, and performance metrics to identify risks, gaps, and improvement opportunities.
• Collaborate with cross-functional teams to ensure alignment of IT solutions with program goals and customer expectations.
• Prepare and deliver briefings, reports, or technical summaries to program leadership when required.

Required Qualifications

• MA/MS or equivalent and 8+ years of experience
• Experience supporting the NASA environment, customers, and solution development tailored to NASA mission needs.
• IT program support, systems engineering, or enterprise IT operations.
• Strong understanding of enterprise IT technologies such as:
  • ServiceNow
  • Cloud services (AWS, Azure, private/hybrid clouds)
  • Enterprise applications and collaboration platforms
  • Networking and infrastructure services
  • Identity, access, and cybersecurity frameworks
  • Ability to analyze problems, evaluate alternatives, and recommend effective solutions.
• Strong communication skills with ability to interface with technical and nontechnical stakeholders.
• Ability to manage on‑call responsibilities and work independently with minimal oversight.
• Ability to obtain and maintain applicable security clearances (if supporting federal programs).

Preferred Qualifications

• Certifications such as PMP, ITIL, Security+, AWS/Azure, or other relevant technical or program management credentials.
• Familiarity with ITSM tools (Remedy, Jira) and enterprise governance frameworks.
• Experience contributing to technical roadmaps, architecture assessments, or modernization initiatives.

What You’ll Bring

• A consultative mindset with a focus on mission alignment, service quality, and operational excellence.
• The ability to quickly assess issues, recommend solutions, and support program teams in fast‑moving environments.
• Flexibility, professionalism, and a commitment to delivering value in a dynamic, on‑call role.

The likely hourly rate for this position is between $70.81 - $95.81. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 8

Travel Required: 10-25%

Telecommuting Options: Remote

Work Location: Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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