IT Professionals for Municipal Government Entity

Management Applications, Inc.; Waterbury (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading provider of Managed IT Services, Management Applications, Inc., is seeking experienced IT Professionals for a municipal government entity. The role involves overseeing and improving the IT infrastructure, including server and network administration, application support, and security management. Candidates with relevant certifications and a strong educational background are encouraged to apply.

Qualifications

• Experience in desktop application support, server and network administration.
• IT certifications from Cisco, CompTIA, Microsoft are preferred.
• 4-year degree preferred; 2-year degree with exceptional experience considered.

Responsibilities

• Initial review of IT environment and asset inventory.
• Provide desktop application and server administration support.
• Manage network devices and perform security audits.

Skills

Desktop Application Support

Server Administration Services

Network Administration Services

IT Security

Education

4-year degree preferred

2-year degree with exceptional experience

Tools

VMWare

Cisco

CompTIA

Microsoft

HP

Xerox

iBoss

Avaya

Job description

IT Professionals for Municipal Government Entity

Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking high-level IT Professionals to support a municipal government entity.

Background:

The entity currently runs a Windows 2003 and Windows 2008 R2 server environment with workstations running Windows 7 or Windows XP Professional. These workstations connect via basic network shares to the servers, which serve as basic file and application servers. Most servers reside in a VMWare virtual environment with some physical servers. The entity Buildings on the entity’s central block are connected via fiber with extended WAN connections to other entity Buildings via both fiber and MPLS circuits. Desktop workstations consist of a combination of physical desktops and VMWare view workstations operating in a linked clone environment with multiple desktop pools supporting entity and Emergency Services. The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc.

Job Responsibilities and Necessary Experience:

Initial Review of IT environment/processes and IT Asset Inventory

Desktop Application Support-Basic support functions including installation and troubleshooting.

Server Administration Services-Monitoring systems and network. Complex application and database support. Setup new users. Performance and capacity management.

Network Administration Services-Administer over all network devices and peripherals (Cisco, iBoss, HP, Xerox). Capacity and traffic management. Configuration and change management. Proactive monitoring and troubleshooting. Patches and upgrades.

IT Security-Virus and spam support. Perform security audits. Configure remote access. Resolve security breaches.

Additional Support Services-Project and system enhancement implementations. Maintain Inventory. Preventative Maintenance. Documentation. MUNIS Financial Software. VoIP support. VMWare support.

Certifications:

PMP, ITIL, Six Sigma

IT certifications from Cisco, CompTIA, VMWare, Avaya, Microsoft, HP, Xerox, iBoss etc. are preferred. Be sure to list all IT certifications within your submission.

Required Education:

4-year degree preferred. MAI will consider 2-year degrees with exceptional experience.

Job Application Instructions:

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.