IT PROFESSIONAL 2 - SYSTEMS ADMINISTRATION

State of Nevada; Carson City (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Vacation: 3 weeks

Sick Leave: 3 weeks

Holidays: 12 paid

Public Employee Retirement (PERS)

Deferred Compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity Payments Eligibility

Job summary

State of Nevada’s Governor's Technology Office seeks an IT Professional 2 to administer Microsoft 365 services (SharePoint, Teams, OneDrive) and work with Power Platform and Exchange. The role supports tier-three troubleshooting, environment management, user accounts, permissions, and site governance in Carson City or Las Vegas.

The ideal candidate has a relevant degree and IT experience, with multiple avenues for progression in state IT operations.

Qualifications

• Bachelor's degree in computer science, MIS, or a closely related field plus two years of IT experience relevant to the duties.
• Alternatively, two years of experience as an IT Professional I in Nevada State service, or four years of relevant technical experience as an IT Technician IV or above in Nevada State service.
• Equivalent combination of education and experience may be accepted.

Responsibilities

• Conduct detailed analyses to determine end-user requirements through consultation with stakeholders.
• Maintain documentation related to the IT specialization’s architecture, operations, and work records.
• Stay current with technological trends and IT security practices, laws, policies, and ethics.
• Assist in resource allocation decisions, track expenditures, and draft technical requirements for grants.
• Perform related duties and, under supervision, may lead lower-level IT staff as assigned.

Skills

Microsoft 365 administration

Troubleshooting complex issues

Education

Bachelor's degree in computer science / MIS / related field

Tools

SharePoint

Teams

OneDrive

Power Platform

Exchange

Job description

Job Summary

The Governor's Technology Office (GTO), Data as a Service team is seeking an IT Professional 2. This position will be located in Carson City or Las Vegas. The IT Professional 2 will serve as an administrator for Microsoft 365, specializing in the SharePoint, Teams, and OneDrive, but will also work with the Power Platform suite and Exchange. Responsibilities include to function as tier-three support by troubleshooting complex problems, acting as a liaison between Microsoft and agency technical staff, environment management, modernization, user accounts and permission management, site management, data integrity and security, ticket management, and will function as the SharePoint, Teams, and OneDrive subject matter expert.

Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.

Essential Qualifications

Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above.

Additional Position Requirements

• Tenant-level administration experience in the Microsoft 365 is required

Job Duties

Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.

Maintain documentation related to the assigned IT specialization’s architecture, operations, and other records of work activities as required.

Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.

Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.

Perform related duties as assigned.

Under general supervision, incumbents perform journey level duties and may serve as a lead worker to lower-level IT staff as assigned. This is a supervisory level for the Computer Operations function.

Knowledge, Skills, And Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Systems Administration

Detailed knowledge of: strengths and limitations of several general-purpose programming languages.

Working knowledge of: specific departmental information systems (select positions).

General knowledge of: principles of designing test procedures; principles, practices, and procedures required to design, analyze, and maintain software; principles, tools, and techniques as applied to writing and modifying programs; systems programming languages and techniques.

Ability to: make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives); provide general technical consultation and training; recommend and implement systems change.

Skill in: interviewing users to identify needs; problem solving, analysis and synthesis; solving information systems problems; some positions may require skill in the use of LAN management software, audio generating equipment, data concentrators, front-end processors, data scopes and recorders, tone modulation test sets, and voice frequency (VF) monitoring equipment.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays

State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington’s Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day