IT - Power Systems Supervisor

Standard Motor Products, Inc.; Lewisville (TX); On-site; USD 90,000 - 115,000; Full time

Job summary

Standard Motor Products, Inc. is seeking a Systems Supervisor (IBM Power i) to supervise engineers and operations staff in Lewisville, Texas. The role involves overseeing IT operations, ensuring systems reliability, and providing leadership in a dynamic environment.

Ideal candidates should have extensive experience in IBM Power i systems and staff management, along with strong problem-solving skills. This position offers an opportunity to lead key IT operations while ensuring compliance with industry standards.

Qualifications

• 5–8+ years of experience supporting IBM Power i systems.
• 5+ years of staff management experience.
• Experience managing incident response and service requests.

Responsibilities

• Supervise engineers and operations staff.
• Lead day-to-day IT operations and ensure high-quality support.
• Oversee installation, configuration, maintenance, and support of IBM Power i systems.

Skills

Communication skills

Leadership

Problem-solving

Technical expertise

Coaching and mentorship

Education

Bachelor’s degree in Computer Science or related field

Tools

Track-It

Powertech

Robot

Mimix

Job description

Posted Thursday, June 18, 2026 at 5:00 AM

Established in 1919 and traded on the NYSE, Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of premium automotive replacement parts utilized in the maintenance, repair, and service of vehicles in the automotive aftermarket. Additionally, SMP provides customized solutions for vehicle control and thermal management products in diversified end markets represented by its Engineered Solutions segment.

Globally, SMP employs over 6,000 employees across nearly 40 manufacturing, distribution, and engineering facilities and offices located in North America, Europe and Asia. SMP sells its products primarily to automotive aftermarket retailers, program distribution groups, warehouse distributors, original equipment manufacturers, and original equipment service part operations in the United States, Canada, Europe, Asia, Mexico, and other Latin American countries.

Job Title: Systems Supervisor (IBM Power I)

Job Description

• Supervise engineers and operations staff; provide coaching, mentorship, and performance guidance.
• Provide leadership for day‑to‑day IT operations ensuring high‑quality support.
• Act as a working supervisor combining hands‑on technical expertise with team oversight.
• Lead and assign workloads including incidents, service requests, and projects to meet SLA objectives.
• Serve as primary escalation point for complex IBM Power i system issues.
• Oversee installation, configuration, maintenance, and support of IBM Power i systems.
• Ensure systems availability, performance, and reliability.
• Oversee system upgrades, patching, and maintenance with focus on risk and security compliance.
• Direct troubleshooting efforts for critical incidents.
• Ensure proper documentation of incidents and changes in Track‑It.
• Oversee backup strategies and disaster recovery readiness.
• Collaborate with cross‑functional IT teams and business stakeholders.
• Drive continuous improvement through trend analysis and root cause identification.
• Report system health, team performance, and risks to leadership.
• Ensure compliance with company policies and SOX controls.

Job Experience

• 5–8+ years of experience supporting IBM Power i systems.
• 5+ years of staff management experience.
• Strong communication skills with technical and non‑technical stakeholders.
• Proven ability to lead, prioritize, and deliver operational and project objectives.
• Experience providing coaching and mentorship to technical staff.
• Strong problem‑solving and root cause analysis skills.
• Experience as a technical escalation point for complex system issues.
• Experience managing incident response, service requests, and change management.
• Familiarity with ITSM processes and tools like Track‑It.
• Experience with SOX controls and security policies.
• Ability to work independently and lead teams.
• Experience participating in on‑call rotations.
• Working knowledge of tools such as Powertech, Robot, and Mimix.

Job Requirement

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Equivalent experience may be considered.
• Relevant certifications (IBM Power i, ITIL) preferred.

Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.