IT PC Technician I

Bank of Utah; Ogden (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mon-Fri schedule

Medical, dental, & vision

401(k) with match

Paid holidays & PTO

Volunteer opportunities

Awards & recognition

Job summary

Bank of Utah in Ogden, UT is seeking an IT PC Technician I to install and configure desktops, laptops, printers, and phones for 450+ users. You will troubleshoot hardware and software issues and support Windows operating systems in a hands-on IT environment.

The role is Monday–Friday, on-site at our branch located at 2605 Washington Blvd. Candidates should have basic networking knowledge, strong problem-solving and communication skills, and a high school diploma.

Job description

Thanks for your interest in applying to the Bank of Utah. My name is Carson Shreeve, and I work as Technology Service Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S&P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.

Our Mission Statement:

We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

Job Opening Details:

IT PC Technician I, Monday - Friday, Branch located at 2605 Washington Blvd, Ogden, UT. This role is responsible for providing hands-on experience installing and configuring PC’s, laptops, printers and telephones for approximately 450+ users. PC Technician must have Windows operating system experience and basic networking knowledge. Responsible for troubleshooting hardware and software issues.

Job Qualifications:

• High school diploma or equivalent (Associate's degree in IT or related field preferred).
• Basic knowledge of Windows OS, Microsoft Office, printers and computer hardware.
• Strong problem-solving and communication skills.
• Ability to work independently and follow instructions.
• Preferred Certifications:
  • CompTIA A+ (or working toward certification)

Regular Duties and Responsibilities:

• Set up and configure desktops, laptops, printers, and peripheral devices.
• Install and update software applications and operating systems.
• Respond to basic helpdesk tickets and user inquiries.
• Assist with hardware replacements and basic repairs.
• Maintain inventory of hardware and software assets.
• Escalate more complex issues to higher-level technicians or system administrators

Benefits of Working with Us:

Bank of Utah's comprehensive benefits package includes:

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.