IT Operations Manager

PMC Works; Flint (MI); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability

Paid Holiday

401k (5%) Match

80 Hours Of PTO

Job summary

PMC Medical Staffing seeks an IT Operations Manager to lead enterprise IT infrastructure, cybersecurity posture, and user support in a healthcare setting in Flint, MI. You will direct internal staff, oversee vendors, and align systems with business goals.

Expect 5+ years in IT operations, proven Microsoft 365 expertise (Entra ID, SharePoint, Teams, Exchange), and experience with HIPAA and security best practices. Periodic after-hours work and occasional regional travel may be required.

Qualifications

• 5+ years in IT operations or systems administration.
• 2+ years supervising teams or managing projects.
• Proven experience with Microsoft enterprise cloud ecosystems.
• Strong background in network, hardware, and cybersecurity.

Responsibilities

• Direct digital infrastructure initiatives and track operational metrics.
• Maintain operations across cloud platforms and Microsoft 365 environments.
• Implement access management, MFA, and compliance controls.
• Oversee helpdesk staff and negotiate vendor contracts.
• Standardize provisioning processes and manage IT budgets.
• Escalate and resolve technical issues to ensure system availability.

Skills

Leadership

Vendor management

Cybersecurity basics

HIPAA awareness

Regulatory compliance

Education

Bachelor's degree in CS/IS or related

Tools

Microsoft 365 Admin

Entra ID

SharePoint

Teams

Exchange

Job description

Title: IT Operations Manager

Location: Flint, MI

Type: Full Time

Salary Range: $95,000-$110,000

The team at PMC is on the search for a IT Operations Manager for one of our clients. Are you a IT professional who is interested in expanding your skills in the healthcare industry? Then this might be your next opportunity!

Position Overview

The Technology Operations Manager directs our enterprise IT infrastructure, cybersecurity posture, and user support services. This position leads internal technical staff, oversees third-party service providers, and aligns technical systems with business objectives.

Core Responsibilities

• Strategic Leadership: Direct digital infrastructure initiatives, track operational metrics, and communicate technical updates to executive management.
• Systems Administration: Maintain operational continuity across cloud platforms, specializing in Microsoft 365 environments (Entra ID, SharePoint, Teams, and Exchange).
• Cybersecurity & Compliance: Implement and enforce access management protocols, endpoint protection, multi-factor authentication, and regulatory compliance standards.
• Team & Vendor Oversight: Direct helpdesk personnel, supervise technology vendors (ISP, telecom, software), and negotiate service contracts.
• Process Management: Standardize employee lifecycle provisioning, maintain system documentation, and manage capital and operational IT budgets.
• Support & Maintenance: Act as the final escalation point for technical issues and ensure peak system availability.

Requirements

• 5+ years of systems administration or IT operations experience, including 2+ years supervising teams or managing complex technical projects.
• Proven expertise managing Microsoft enterprise cloud ecosystems and access control systems.
• Strong background in network administration, hardware management, and cybersecurity frameworks.
• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience.

Preferred Experience

• Background in HIPAA-compliant or strictly regulated industries.
• Experience implementing automated device management and endpoint security software.
• Demonstrated track record of scaling technology infrastructure within growing organizations.

Physical & Operational Expectations

• Ability to inspect hardware, lift technical equipment up to 25 lbs regularly (and up to 100 lbs occasionally with assistance), and navigate facility sites.
• Availability for periodic after-hours, weekend, or holiday maintenance windows and occasional regional travel.

Benefits

Benefits: medical, Dental, Vision, Life, Disability, Paid Holiday, 401k (5%) Match, 80 Hours Of PTO.

Who We Are

For over 30 years, PMC Medical Staffing has been more than just a staffing agency—we've been a career partner for thousands of healthcare professionals nationwide.

Whether you're seeking travel assignments, per diem flexibility, permanent placements, or something in between, we connect you with rewarding opportunities at top-tier healthcare facilities across the country.