IT Operations Manager

Timpte Inc; David City (NE); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

401K with company match

Paid Holidays

Paid Time Off

Employee tuition reimbursement

Company celebrations

Job summary

Timpte Inc is seeking an IT Operations Manager to lead IT operations across our David City, NE locations. The role combines hands-on technical leadership with strong team coordination, service delivery, and cross-functional collaboration.

The position oversees cybersecurity, infrastructure, and manufacturing system readiness, and reports progress to IT leadership. A bachelor’s degree and 5+ years in IT operations with leadership are required.

Qualifications

• Bachelor’s degree in IT, CS, or related field or equivalent experience.
• Five+ years in IT operations, infrastructure, or tech support with leadership experience.
• Strong knowledge of Microsoft 365, Windows Server, AD/Entra ID, networking, cloud and virtualization, and cybersecurity practices.
• Proven ability to prioritize support and project work, manage incidents, and communicate with stakeholders.
• Experience with multi-site operations, IT service management, ERP support, scripting/automation, or relevant certifications preferred.

Responsibilities

• Lead daily IT operations and support across company locations; manage ticket triage, assignments, escalations, service levels, and user communication.
• Supervise and develop IT staff; prioritize workloads, coordinate coverage, and support training and onboarding.
• Own tactical execution of IT projects, maintenance, and cybersecurity priorities; track owners, schedules, risks, and results.
• Oversee reliable infrastructure operations, including networks, servers, storage, virtualization, cloud, endpoints, wireless, and telecom; monitor performance and availability.
• Lead escalations and incident response; coordinate troubleshooting, stakeholder updates, root-cause analysis, and corrective action.
• Coordinate cybersecurity and business continuity controls: access, patching, hardening, vulnerability remediation, backup testing, disaster recovery.
• Coordinate deployments, equipment lifecycle, vendor support, and readiness for ERP and manufacturing systems, including shop-floor connectivity.
• Maintain network diagrams, configurations, runbooks, knowledge articles, and change practices; use metrics to drive improvements.
• Perform other duties as assigned; travel between facilities and support after-hours needs.

Skills

IT operations

Cybersecurity practices

Active Directory/Entra ID

Windows Server

Networking

Cloud & virtualization

End-user support

Leadership

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Operations Manager

1 Attachments

2 days ago Requisition ID: 1974

Timpte is looking for an IT Operations Manager for our David City, NE location! This new role will lead the coordination and execution of IT operations, cybersecurity, technical support, infrastructure, and technology projects across Timpte. This position supervises assigned IT personnel, sets priorities, ensures reliable and secure technology services, and translates IT leadership priorities into accountable work plans and measurable results. The role combines hands‑on technical leadership with strong team coordination, service delivery, and cross‑functional collaboration.

Pay for this position is up to $150k/year (Depending upon experience) + monthly bonus!!

Primary Responsibilities:

• Lead daily IT operations and support across company locations; manage ticket triage, assignments, escalations, service levels, and user communication.
• Supervise and develop assigned IT staff; prioritize workloads, coordinate coverage and on‑call response, delegate work, provide feedback, and support training and onboarding.
• Own tactical execution of IT projects, maintenance, and cybersecurity priorities; track owners, schedules, dependencies, risks, and results; report progress to IT leadership.
• Oversee reliable infrastructure operations, including networks, servers, storage, virtualization, cloud, endpoints, wireless, and telecommunications; monitor performance, capacity, and availability.
• Lead technical escalations and incident response; coordinate troubleshooting, stakeholder updates, root‑cause analysis, and lasting corrective action.
• Execute cybersecurity and business continuity controls, including access, patching, hardening, vulnerability remediation, endpoint protection, security partners, backup testing, and disaster recovery.
• Coordinate technology deployments, upgrades, equipment lifecycle, vendor support, and technical readiness for ERP and manufacturing systems, including shop‑floor connectivity and devices.
• Maintain network diagrams, configurations, runbooks, knowledge articles, and change practices; use service metrics and recurring issues to drive continuous improvement.
• Perform other duties as assigned; travel between facilities and support critical after‑hours needs as required.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent education and relevant experience.
• Five or more years of IT operations, infrastructure, or technical support experience, including demonstrated supervision or leadership of technical personnel.
• Strong knowledge of Microsoft 365, Windows Server, Active Directory/Entra ID, networking, endpoints, cloud and virtualization technologies, and cybersecurity practices.
• Proven ability to prioritize support and project work, manage incidents and escalations, coordinate cybersecurity and recovery activities, and communicate effectively with stakeholders.
• Experience with multi‑site operations and IT service management; manufacturing systems, ERP support, scripting/automation, and relevant technical or management certifications preferred.

Personal Attributes:

• You are a highly motivated, result‑oriented self‑starter, and can deliver successful results with minimal guidance.
• High energy and enthusiasm, with a strong commitment to exceeding company expectations.
• Ability to learn quickly, make an immediate impact, and provide value added service to our clients, customers, and vendors.
• Flexibility and openness to work on a variety of assignments.
• Leadership, and a willingness to take responsibility and accountability.
• Competitive salary with bonuses!
• 401K with company match
• Paid Holidays, Paid Time Off
• Employee tuition reimbursement
• Company celebrations- picnics, holiday celebrations with gifts!

Attachments (1)

Timpte IT Operations Manager Job Description 10.19.26.pdf