IT Operations Lead — Modernization & Services

Experience Champaign Urbana; Champaign (IL); Hybrid; USD 107,000 - 119,000; Full time

Benefits offered by this job

Free parking

SURS retirement plan

Paid vacation and holidays

Hybrid schedule after training

Professional development opportunities

Job summary

The State Universities Retirement System (SURS) in Champaign, IL is seeking an IT Manager to lead the IT Operations Team, focusing on infrastructure and endpoints/services. You will supervise technical staff, ensure reliable service delivery, and drive IT policy compliance under the Director of IT Operations & Services.

The role emphasizes guiding modernization efforts, coordinating cross-team projects, and aligning IT activities with governance and security requirements, with a hybrid work

Qualifications

• Total of 5 years in IT-related roles with supervisory or lead capacity.
• Minimum 4 years leading IT teams or organizations.

Responsibilities

• Oversee daily IT Operations Team including Infrastructure and Endpoints/User Services.
• Lead operational and technical projects with timelines, risks, and documentation.
• Coordinate with Governance, Risk & Compliance and Security teams on controls and audit remediations.
• Manage vendor relations, contracts, and procurement tasks.
• Provide budgeting inputs and monitor IT operational resources.

Skills

Leadership

Supervisory skills

Project management

Budget management

Communication

Confidentiality

Education

IT coursework equivalence

Job description

The State Universities Retirement System (SURS) in Champaign, IL is seeking an IT Manager to lead the IT Operations Team, focusing on infrastructure and endpoints/services. You will supervise technical staff, ensure reliable service delivery, and drive IT policy compliance under the Director of IT Operations & Services.

The role emphasizes guiding modernization efforts, coordinating cross-team projects, and aligning IT activities with governance and security requirements, with a hybrid work