IT Operations Intern: End-User Support & Network Helpdesk

RadioJobs; Washington (District of Columbia); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Access to Wellness Center

Fitness center membership

Transit Commuter benefits

Flexible work hours

Professional development opportunities

Job summary

RadioJobs is seeking an IT Support Intern based in Washington, D.C. This full-time internship involves supporting NPR staff with their technology needs, assisting with troubleshooting, managing accounts, and ensuring efficient operations in a dynamic environment.

Ideal candidates should be current students or recent graduates, familiar with technical support and possess strong communication skills. The position offers a competitive hourly rate of $20.00 and valuable hands-on experience in the IT field.

Qualifications

• Must be a current student or recent graduate.
• Prior Service Desk experience is a plus.
• Self-starter with strong organizational skills.

Responsibilities

• Provide end-user support to resolve technical incidents.
• Diagnose issues with computers and mobile devices.
• Troubleshoot applications and network connectivity.

Skills

Familiarity with Microsoft Office

Computer hardware troubleshooting skills

Application troubleshooting skills

Exceptional customer service skills

Excellent verbal and written communication skills

Organizational skills

Education

Current student in an accredited degree program

Recent graduate within 12 months

Job description

RadioJobs is seeking an IT Support Intern based in Washington, D.C. This full-time internship involves supporting NPR staff with their technology needs, assisting with troubleshooting, managing accounts, and ensuring efficient operations in a dynamic environment.

Ideal candidates should be current students or recent graduates, familiar with technical support and possess strong communication skills. The position offers a competitive hourly rate of $20.00 and valuable hands-on experience in the IT field.