IT Operations Engineer, Data Center

Point72 Asset Management, L.P; New York (NY); On-site; USD 150,000 - 225,000; Full time

Benefits offered by this job

Fully-paid health care benefits

Generous parental and family leave

Volunteer opportunities

Support for employee-led affinity use

Mental and physical wellness programs

Tuition assistance

A 401(k) savings program with an-emlo?

Job summary

Point72 is seeking a hands-on Data Center Technician to support physical infrastructure for our technology platforms in New York. You will rack, cable, and maintain enterprise hardware across data centers, collaborating with global teams to keep systems reliable.

The role requires 3+ years in data center operations, knowledge of copper/fiber cabling, and familiarity with Linux/Windows server environments. We offer strong benefits and a chance to work at a leading investment firm.

Qualifications

• Bachelor’s degree or equivalent hands-on experience in IT or engineering.
• 3+ years in data center operations or related IT fields.
• Experience racking, cabling and replacing enterprise server/storage/network hardware.
• Working knowledge of copper and fiber cabling, patch panels, port maps and diagrams.
• Familiarity with data center power distribution, PDUs and redundant feeds.
• Experience with CMDB/DCIM/asset management tools.
• Hands-on experience with Dell and HPE hardware and health validation.
• Basic familiarity with Linux or Windows server environments and clear ticket communication.
• Strong troubleshooting, independence, and vendor coordination.
• Commitment to high ethical standards.

Responsibilities

• Support hands-on delivery of physical data center infrastructure for technology platforms.
• Rack, stack, and cable enterprise server, storage, and network hardware.
• Install rail kits, patch panels, and fiber enclosures; verify layouts against diagrams.
• Run and label copper/fiber cabling and maintain patch maps.
• Manage rack power cabling and monitor power draw.
• Replace failed hardware components including drives and PSUs.
• Perform storage and clustered system power actions and console connections.
• Maintain rack elevations, asset records, configurations, and inventories.
• Coordinate hardware deliveries, vendor visits, RMAs, decommissioning, and media handling.
• Support build-outs, migrations, refurbishments, DR testing, and continuous improvement.

Skills

Data center operations

Enterprise hardware support

Rack and cabling

Linux/Windows server environments

Education

Bachelor's degree in CS/IT/Engineering

Tools

CMDB

DCIM

Asset management tools

Job description

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you’ll do

• Support hands-on delivery of physical data center infrastructure for technology platforms and systems
• Rack, stack, and cable enterprise server, storage, and network hardware in data center and colocation facilities
• Install rail kits, cable managers, patch panels, and fiber enclosures while verifying physical layouts against approved connectivity diagrams
• Run, terminate, patch, and label copper and fiber cabling, keeping port maps and patch schedules accurate at both ends
• Manage rack-level power cabling, verify redundant A/B feed separation, and monitor power draw against available capacity
• Replace failed hardware components, including drives, memory, power supplies, fans, network adapters, host bus adapters, and graphics processing units
• Execute physical power actions, connect local console equipment, and follow documented sequences for storage and clustered systems
• Maintain accurate rack elevations, asset records, configuration data, and inventory documentation for audits and reconciliation
• Coordinate hardware deliveries, vendor field visits, return merchandise authorization processing, decommissioning work, and retained-media handling in restricted data center spaces
• Support build-outs, migrations, refreshes, disaster recovery testing, environmental response, and continuous improvement of data center standards

What’s required

• Bachelor’s degree in computer science, information technology, engineering, or equivalent hands-on experience
• 3+ yearsof experience in data center operations, information technology operations, enterprise hardware support, or a related environment
• Demonstrated experience racking, cabling, and replacing enterprise server, storage, and network hardware in data center or colocation facilities
• Working knowledge of structured copper and fiber cabling, patch panel discipline, labeling standards, port maps, and cabling diagrams
• Familiarity with data center power distribution, PDUs, redundant feeds, capacity monitoring, and A/B feed separation
• Experience maintaining accurate records in a configuration management database, data center infrastructure management system, or asset management tools
• Hands-on experience with enterprise server and storage hardware, such as Dell and Hewlett Packard Enterprise, including component replacement and health validation
• Basic familiarity with server environments such as Linux or Windows and clear written communication for ticket updates used by remote engineering teams
• Strong troubleshooting judgment and independence, with the ability to coordinate vendor field engineers, support off-hours maintenance, and regularly lift and install equipment
• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $150,000-$225,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.