IT Operations Analyst

ePlus inc.; Virginia; On-site; USD 33,000 - 40,000; Full time

Job summary

ePlus is seeking an IT Operations Analyst to manage day-to-day purchasing and record‑keeping for IT services. You will oversee telco and datacenter invoices, track spend against the fiscal year budget, and coordinate contract renewals with the Contracts Team and business units.

The role offers visibility across IT operations, the chance to negotiate pricing with telco vendors, and involvement with network and asset management.

Qualifications

• Minimum of 3+ years supporting operations and/or IT.
• Bachelor’s degree or equivalent work experience preferred.
• Outstanding organizational skills.
• Strong quantitative and analytical skills.
• Ability to manage small projects; coordinate the work of others.
• Strong ability to multi-task and follow-up independently on a wide range of issues.
• Experience coordinating the purchase of equipment and supplies.
• Working knowledge of computers and equipment.
• Effective written and verbal communication skills.
• Willingness to perform keyboard intensive work 90% of the time.

Responsibilities

• Manage the life cycle of telco/datacenter invoices from receipt to AP payment.
• Track telco/datacenter spend ensuring it aligns with the budget with periodic reports.
• Manage datacenter contracts and facilitate renewals with Contracts Team and owners.
• Submit circuit quotes to telco vendors and negotiate for pricing.
• Provide back-up support to the Network Team and track circuit orders.
• Manage mobile devices: billing, inventory, requests, and shipping; asset management.
• Assist in telco equipment assets management.

Skills

Organizational skills

Analytical skills

Project management

Multi-tasking

Written & verbal communication

Keyboard intensive work

Computer literacy

Education

Bachelor’s degree or equivalent

Tools

MS Office

Project

Internet

Email

Job description

Overview

As an IT Operations Analyst, you will administer the day-to-day purchasing and record-keeping operations of products and services on behalf of IT Services.

The Essential Functions Of This Position Include

• Manage the life cycle of the telco / datacenter invoices from receipt to submission to Accounts Payable for payment (this includes review / audit of invoice charges based on contracted rates)
• Track telco / datacenter spend ensuring it aligns with the current fiscal year’s budget which includes providing IT Management with periodic budget-related reports
• Manage the datacenter contracts – facilitate the renewal process by engaging the Contracts Team, vendor, and Business Unit owners
• Submit requests for circuit quotes to telco vendors and negotiate for competitive pricing
• Provide back-up support to the Network Team which includes placing / tracking circuit orders (move, add, change, and disconnect)
• Manage the mobile devices which includes billing, inventory, requests, and shipping
• Assist in the management of telco equipment assets

Qualifications

• Minimum of 3+ years supporting operations and/or IT
• Bachelor’s degree or equivalent work experience preferred
• Outstanding organizational skills
• Strong quantitative and analytical skills
• Ability to manage small projects; willing to coordinate the work of others
• Strong ability to multi-task and follow-up independently on a wide-range of issues
• Experience coordinating the purchase of equipment and supplies
• Working knowledge of computers and equipment
• Effective written and verbal communication skills
• Must be adept in use of MS Office, Project, internet, and e-mail
• Willingness to perform keyboard intensive work 90% of the time

Position Specifics

The initial base salary range for this position is expected to be between $24.03 and $28.84 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#IND1

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.

Notice to Recruiting Agencies

ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.