IT Operations Analyst

ePlus Technology, inc.; USA; Vor Ort; USD 33.000 - 40.000; Vollzeit

Benefits dieser Stelle

401(k) eligibility

Employee stock purchase program

Paid time off

Vacation

Sick time

Personal leave

Zusammenfassung

ePlus Technology, inc. is seeking an IT Operations Analyst to oversee day-to-day purchasing and record-keeping for IT services. You will manage ITAM documentation, conduct asset audits, handle hardware warranties, and manage domain/SSL purchases while supporting telecom and software acquisitions.

The role requires organization, strong communication, and proficiency with MS Office and related tools. Base salary is hourly with potential bonuses and benefits in a full-time setting in the United

Qualifikationen

• Minimum 3+ years supporting operations and/or IT.
• Bachelor’s degree or equivalent work experience preferred.
• Outstanding organizational skills.
• Strong quantitative and analytical skills.
• Ability to manage small projects; coordinate the work of others.
• Strong ability to multi-task and follow-up independently.

Aufgaben

• Coordinate and maintain software and hardware documentation as part of ITAM.
• Conduct asset reconciliation and audit activities.
• Administer hardware warranty and maintenance purchase process including quotes and orders.
• Administer internet domain and SSL certification purchases.
• Backup and assist with account maintenance for collaboration services.
• Organize and maintain support documentation for ITS Management.
• Prepare periodic reports as requested by management.
• Provide backup support for telecom, software, service and hardware purchases.

Kenntnisse

Analytical skills

Communication

Multitasking

Project coordination

Documentation

IT operations

Ausbildung

Bachelor’s degree or equivalent

Tools

MS Office

Microsoft Project

Internet

Email

Jobbeschreibung

Overview

As an IT Operations Analyst, you will administer the day-to-day purchasing and record-keeping operations of products and services on behalf of IT Services.

Your Impact

• Coordinate and maintain software and hardware documentation as part of the IT Asset Management (ITAM) program
• Conduct and report asset reconciliation and audit activities
• Administer the hardware warranty and maintenance purchase process including requests for both new and renewal quotes, placing orders and tracking warranty statuses
• Administer internet domain and SSL certification purchases
• Backup and/or assist with account maintenance for various collaboration services
• Assist ITS Management in organizing and maintaining support documentation
• Prepare periodic reports as requested by management
• Provide backup support for other staff involved in telecom, software, service and hardware purchases and

Qualifications

• Minimum of 3+ years supporting operations and/or IT
• Bachelor’s degree or equivalent work experience preferred
• Outstanding organizational skills
• Strong quantitative and analytical skills
• Ability to manage small projects; willing to coordinate the work of others
• Strong ability to multi‑task and follow‑up independently on a wide-range of issues
• Experience coordinating the purchase of equipment and supplies
• Working knowledge of computers and equipment
• Effective written and verbal communication skills
• Must be adept in use of MS Office, Project, internet, and e‑mail
• Willingness to perform keyboard intensive work 90% of the time

Position Specifics

The initial base salary range for this position is expected to be between $ 24.03 and $28.84 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “ at-will position ” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees’ dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice .

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.