IT Network Engineer

Petaluma Health Center; Petaluma (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance (deductible paid by/

Dental Insurance

Vision Insurance

401K Matching

Flexible Spending Account

Life Insurance

Long Term Disability

Employee Assistance Program

Paid Time Off

Job summary

Petaluma Health Center in California seeks an IT Network Engineer to connect PHC with its growing network of clinics, remote data centers, and vendors, delivering secure, reliable networking to support patient care.

You will design, implement, monitor, and maintain network infrastructure, manage incidents, perform patches, and contribute to disaster recovery planning. CCNA or Azure/AWS familiarity and virtualization experience are preferred. The position includes rotating on-call support.

Qualifications

• Bachelor's degree or 6–8 years related experience in System Administration or Networking.
• CCNA or equivalent certification preferred; AWS/Azure knowledge a plus.
• Experience with TCP/IP, VPN, security concepts and network monitoring.

Responsibilities

• Engage with vendors, review invoices and contracts, and align with business goals.
• Design and install network equipment, configure switches/routers and wireless.
• Develop and maintain installation procedures; research automation.
• Monitor and maintain network performance; support IT systems and cloud services.
• Provide escalation support and incident response; disaster recovery planning.

Skills

Network engineering

Troubleshooting

Documentation

On-call support

Education

Bachelor's degree in Engineering or CS

Tools

Cisco Networking

SD-WAN

Virtualization

Packet capture tools

Job description

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The ITNetworkEngineeris responsibleforconnecting PHC with its growing networkof clinics,as wellas administrative sites,remote(AWS)datacenters,local data centers,3rd party vendorsand partnersto provideexcellentpatientcaretoallour patients.TheITNetworkEngineerdesigns,maintains,andensures our network is secure and reliable by adheringto organizational values and industry standards and works closely within the IT Systems Administration team.

Areas of Responsibility:

Networking Engineering and Provisioning:

• Engage with Network vendors,reviewinvoices& contracts, recommend system improvements and processes, in-line with established business goals
• Design and install new / rebuild existing network equipment and configure switches, routers, wireless, WebEx calling, etc. in accordance with standards and project/operational requirements
• Develop and maintain installation and configuration procedures
• Contribute to and maintain network standards
• Research innovative, and where possible automated approaches for networking tasks
• Identify processes that leverage our resources and provides economies of scale
• Management of existing networking devices such as switches, routers, circuits, wireless etc. in accordance with standards and project/operational requirements
• Support various enterprise technologies (Microsoft Entra, AWS Cloud infrastructure, WebEx)

Operations and Support:

• Performdaily monitoring, verifiying the integrity and availability of all networking hardware, firewall, circuit availability as it relates to bandwidth and uptime
• Providetechnicalleadershipandexpertiseinescalationsandincident response
• Provide Tier II/III/othersupport per request from various constituencies as needed. Investigate and troubleshootissues
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• Oversees the development and evaluation of network performance criteria and measurement methods
• Maintain the PHC infrastructure and Cloud Software solutions in consultation with support Vendors for Network related items
• Develop business continuity and disaster recovery plans and assist with the annual test of such plans

Maintenance:

• Apply patches and upgrades on aregularbasis, and upgrade administrative tools and utilities.
• Maintain network infrastructure that supports Virtualization infrastructure
• Maintain operational, configuration, or other procedures
• Perform periodic performance reporting to support capacity planning
• Provide regular analysis of system performance and make recommendation for improvement or redesign
• Maintain data center environment and monitoring equipment if needed

General Duties:

• Assist with all other special tasks and manage projects as directed by management
• Assist in troubleshooting hardware, software, and network problems.
• Collaborate with other team members on the implementation, deployment and integration of network and server systems
• Document, track, and monitor IT problems using applicable systems and tools
• Document Network and Systems procedures
• Study best practices and innovative technologies of the industry and make recommendations that would benefit PHC
• Participate in rotating on-call (afterhours) support

Education/Experience:

• Bachelor's degree with a technical major, such as engineering or computer science or equivalent; or six to eight years related experience and/or training; or equivalent combination of education and experience in System Administration or Networking
• Four to six years of system administration or network experience that includes patching, managing active directory, group policy, login scripts, troubleshooting & implementation.
• Experience and knowledge of Cisco Networking, SDWAN–CCNA certification preferred
• Experience with databases, networks(LAN,WAN) and patch management preferred
• Knowledge of system security including IDS, ACLs, VPN, NGFW, and data backup/recovery
• Knowledge of networking and security, including TCP/IP, SIP, VOIP, HTTP, SFTP, SSH, SSL, BGP, OSPF, OSI layer model
• Experience with tools for packet capture analysis, network monitoring, network performance analysis & fault isolation
• Working knowledge and engineering experience in virtualization technologies.
• Strong product/technology/industry knowledge

Licenses and Certifications:

• Cisco Certified Network Associate (CCNA) or similar professional certification required
• AWS Practitioner or Azure Cloud Associate preferred
• Microsoft MCSE or Azure Network Engineer Associate certification preferred
• ITIL Foundation Certification preferred
• Current, valid California Driver License required