IT Network Engineer

phc; Petaluma (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Flexible Spending Account

Life Insurance

Long Term Disability

Employee Assistance Program

PTO and holidays

Gym membership discounts

Job summary

PHC is seeking a skilled Network Engineer to connect PHC with clinical networks, data centers, and cloud resources. You will design, implement, and maintain secure, reliable networks across multiple environments and support teams through incidents and escalations.

Required is a technical degree or equivalent experience, CCNA or higher, and strong knowledge of Cisco, SD-WAN, AWS/Azure, and virtualization. On-site collaboration is essential to support PHC infrastructure and services.

Qualifications

• Bachelor's degree in a technical field or 6–8 years in Sys/Networking
• 4–6 years in system administration or networking
• CCNA or similar certification preferred
• Experience with networks, data centers, and security concepts

Responsibilities

• Design and install network equipment per standards
• Monitor and maintain networking hardware and uptime
• Lead incident resolution and escalations
• Collaborate with IT Systems Administration and vendors
• Develop documentation and configuration procedures
• Support virtualization and cloud integrations
• Participate in on-call rotations

Skills

Networking engineering

Vendor management

Incident response

Technical leadership

Troubleshooting

Education

Bachelor's degree in engineering or computer science

6–8 years relevant experience

CCNA/Networking certification

Tools

Cisco Networking

SDWAN

AWS

Azure

WebEx

Entra (MS)

Job description

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The ITNetworkEngineeris responsibleforconnecting PHC with its growing networkof clinics,as wellas administrative sites,remote(AWS)datacenters,local data centers,3rd party vendorsand partnersto provideexcellentpatientcaretoallour patients.TheITNetworkEngineerdesigns,maintains,andensures our network is secure and reliable by adheringto organizational values and industry standards and works closely within the IT Systems Administration team.

AreasofResponsibility:

NetworkingEngineeringandProvisioning:

• Engage with Network vendors,reviewinvoices& contracts, recommend system improvements and processes, in-line with established business goals
• Designand install new/ rebuildexistingnetworkequipmentandconfigure switches,routers, wireless, WebEx calling, etc. in accordance with standards and project/operational requirements
• Develop and maintain installationand configuration procedures
• Contributeto and maintainnetwork standards
• Researchinnovative,,andwherepossibleautomatedapproachesfornetworkingtasks
• Identifyprocessesthatleverageourresourcesandprovideseconomiesofscale
• Management of existing networking devices such as switches, routers, circuits, wireless etc. in accordance with standards and project/operational requirements
• Supportvariousenterprise technologies(Microsoft Entra, AWS Cloud infrastructure, WebEx)

OperationsandSupport:

• Performdaily monitoring,verifyingtheintegrity andavailabilityofallnetworkinghardware,firewall, circuit availability as it relates to bandwidth and uptime
• Providetechnicalleadershipandexpertiseinescalationsandincidentresponse
• Provide Tier II/III/othersupportperrequestfromvarious constituencies as needed. Investigate and troubleshootissues
• Repair and recoverfromhardware or software failures.Coordinate andcommunicate withimpacted constituencies
• Oversees the development and evaluation of network performance criteria and measurement methods
• Maintain the PHC infrastructure andCloud Software solutions in consultation with support Vendors for Network related items
• Develop business continuity and disaster recovery plans and assist with the annual test of such plans

Maintenance:

• Apply patches and upgrades on aregularbasis, and upgrade administrative tools and utilities.
• MaintainnetworkinfrastructurethatsupportsVirtualizationinfra
• Maintainoperational,configuration,orethingprocedures
• Performperiodicperformancereportingtosupportcapacityplanning
• Provide regular analysis of system performance and make recommendation for improvement or redesign
• Maintaindatacenterenvironmentalandmonitoringequipmentifneeded

GeneralDuties:

• Assistwithallotherspecialtasksandmanageprojectsasdirectedbymanagement
• Assistintroubleshootinghardware,software,andnetworkproblems.
• Collaborate with otherteam membersonthe implementation, deployment and integration of network and server systems
• Document,track,andmonitorITproblemsusingapplicablesystemsandtools
• DocumentNetworkandSystemsprocedures
• Study best practices and innovative technologies of the industry and make recommendations that would benefit PHC
• Participateinrotating on-call(afterhours)support

Education/Experience:

• 'Bachelor's degreewitha technicalmajor,such as engineering or computer science or equivalent; or six to eight years related experience and/or training; or equivalent combination of education and experience in System Administration or Networking
• Fourtosixyearssystemadministrationornetworkexperiencethatincludespatching, managing active directory, group policy, login scripts, troubleshooting & implementation.
• ExperienceandknowledgeofCiscoNetworking, SDWAN–CCNAcertificationpreferred
• Experiencewithdatabases,networks(LAN,WAN)andpatchmanagementpreferred
• Knowledge ofsystemsecurity including IDS, ACLs, VPN, NGFW,anddatabackup/recovery
• Knowledge of networking and security, including TCP/IP, SIP, VOIP, HTTP, SFTP, SSH, SSL, BGP, OSPF, OSI layermodel
• Experience with tools for packet capture analysis, network monitoring, network performance analysis & fault isolation
• Working knowledge and engineering experience in virtualization technologies.
• Strong product/technology/industry knowledge

LicensesandCertifications:

• Cisco Certified Network Associate (CCNA) orsimilarprofessionalcertification required
• AWSPractitioner or AzureCloud Associate preferred
• MicrosoftMCSE or Azure Network Engineer Associate certificationpreferred
• ITILFoundationCertificationpreferred
• Current,validCaliforniaDriverLicenserequired