IT-Mgr Proj Mgmt

Expert Technology Services; Minneapolis (MN); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Fully remote

No background checks

No drug screening

Job summary

Expert Technology Services seeks a Digital Delivery Manager to lead and support multiple cross-functional digital initiatives from initiation to delivery. You will coordinate across product, engineering, UX, design, content, brand, analytics, compliance, legal, and security teams to translate strategy into integrated roadmaps and release calendars.

You will prioritize features, manage dependencies, risks, and budgets, and drive continuous improvement while collaborating with remote teams and

Qualifications

• 5+ years in delivery/project/tech management or digital product delivery.
• Coordinate complex initiatives across many teams and stakeholders.
• Experience managing dependencies, risks, issues, milestones, and plans.
• Background in Agile environments.
• Create clear program artifacts (status reports, roadmaps, RAID logs).
• Strong communication and facilitation skills.

Responsibilities

• Lead and support multiple complex cross-functional digital initiatives from initiation through delivery.
• Coordinate efforts across Product, Engineering, UX, Design, Content, Brand, Analytics, Compliance, Legal, Security, and other enterprise teams.
• Partner with Product Leads/Managers to translate strategy into program plans, roadmaps, release calendars, and dependency maps.
• Support feature and initiative prioritization by clarifying consumer value, deadlines, dependencies, and risks.
• Maintain visibility and health of initiative backlogs; ensure alignment with goals and priorities.
• Identify and manage cross-team dependencies, milestone risks, and delivery blockers; escalate as needed.
• Develop and maintain repeatable delivery mechanisms, status reporting templates, meeting cadences, and execution tools.
• Deliver concise status updates to stakeholders and leadership covering progress, risks, decisions, budgets, and launch readiness.
• Coordinate release readiness including launch planning, go/no-go participation, compliance, and post-launch support.
• Drive continuous improvement by documenting follow-up actions and ensuring completion of process improvements.
• Manage or support vendor and financial oversight, including budget awareness, resource planning, and escalation of needs.
• Serve as a trusted advisor, facilitating communication across business, product, engineering, and delivery teams.
• Operate horizontally across teams without direct authority, managing priorities and stakeholders.
• Communicate complex delivery topics clearly in verbal and written formats for various audiences.
• Proactively identify risks and escalation to ensure alignment and resource allocation.

Skills

Delivery management

Cross-functional coordination

Agile experience

Stakeholder management

Education

Bachelor's degree

Tools

Aha

Rally

Workfront

MS 365

Teams

Job description

Job Summary (List Format) Digital Delivery Manager

• Lead and support multiple complex, cross-functional digital initiatives from initiation through delivery.
• Coordinate efforts across Product, Engineering, UX, Design, Content, Brand, Analytics, Compliance, Legal, Security, and other enterprise teams.
• Partner with Product Leads/Managers to translate strategy into program plans, integrated roadmaps, release calendars, and dependency maps.
• Support feature and initiative prioritization by clarifying consumer value, deadlines, dependencies, and risks.
• Maintain visibility and health of initiative, feature, and program-level backlogs; ensure alignment with goals and priorities.
• Identify and manage cross-team dependencies, milestone risks, and delivery blockers; escalation issues as needed.
• Develop and maintain repeatable delivery mechanisms, status reporting templates, meeting cadences, and execution tools.
• Deliver concise status updates to stakeholders and leadership, covering progress, risks, decisions, budgets, and launch readiness.
• Coordinate operational and release readiness including launch planning, go/no-go participation, compliance, and post-launch support.
• Drive continuous improvement by documenting follow-up actions and ensuring completion of process improvements.
• Manage or support vendor and financial oversight, including budget awareness, resource planning, and escalation of needs.
• Serve as a trusted advisor, facilitating communication and alignment across business, product, engineering, and delivery teams.
• Operate horizontally across teams without direct authority, managing multiple priorities, dependencies, and stakeholders.
• Communicate complex delivery topics clearly in verbal and written formats for a variety of audiences.
• Proactively identify risks and escalation thoughtfully to ensure alignment and resource allocation.
• Encourage a culture of continuous improvement and delivery predictability.
• Collaborate effectively with remote or virtual teams.
• Participate in Agile ceremonies for progress tracking without assuming Scrum Master/Product Owner roles.

Required Qualifications

• 5+ years' experience in delivery/project/technology management or digital product delivery.
• Proven ability to coordinate complex initiatives across multiple teams and stakeholders.
• Experience managing dependencies, risks, issues, milestones, delivery plans, and communications.
• Background working in Agile environments.
• Ability to create clear program artifacts (status reports, roadmaps, RAID logs, etc.).
• Strong communication, facilitation, and stakeholder management abilities.

Preferred Qualifications

• Bachelor's degree or equivalent experience.
• Experience with web, digital marketing, customer experience, mobile, or enterprise platforms.
• Familiarity with Adobe Experience Manager (AEM), content management, analytics, SEO, accessibility, or web governance.
• Experience with tools like Aha, Rally, Workfront, MS 365, Teams.
• Coordination of vendor/agency work and budget/resource planning.
• Data-driven approach to communicating delivery health and trade-offs.
• Experience in large corporate, healthcare, digital product, or regulated environments.

Other Information

• Fully remote position.
• No background check or drug screen required.