IT Manager (Systems Administration) (Hybrid - US)

Energy Solutions; Boston, Norwich (MA, CT); Hybrid; USD 105,000 - 130,000; Full time

Job summary

Join a dynamic and innovative company focused on delivering impactful climate solutions. As an IT Manager, you will lead a dedicated team in maintaining and enhancing IT systems across a hybrid workforce. This role combines hands-on technical support with strategic leadership, ensuring robust network security and efficient software operations. You'll collaborate with IT management to implement best practices and develop the company’s cloud infrastructure in MS Azure. This position offers a competitive salary and a supportive work environment that values diversity and inclusion.

Benefits

Retirement Plan

Health Benefits

Pre-Tax Plans

Employee Stock Ownership Plan (ESOP)

Qualifications

• 8 years of experience in IT systems administration.
• Proven leadership in IT projects and team development.
• Experience with network maintenance and software configuration.

Responsibilities

• Lead IT System Administrators for software and network maintenance.
• Develop and improve IT processes and best practices.
• Ensure security and maintenance of corporate networks and systems.

Skills

IT Systems Administration

Network Implementation

Troubleshooting

Leadership

MS Azure

Communication Skills

Documentation Skills

Education

Bachelor’s Degree in a Related Field

Tools

Datto RMM

Tableau

Slack

Zoom

InTune

Alarm.com

Job description

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. We believe market-based programs can deliver large-scale energy, carbon, and water-use savings. Since 1995, we've provided proven, performance-based solutions for our utility, government, and institutional customers.

We are currently seeking a full-time IT Manager (Systems Administration) to lead the IT systems administration function at ES and supervise a small team of junior staff members.

They will be responsible for implementing, supporting, and maintaining the corporate network, telephony, and software platforms. The IT Manager will demonstrate leadership and supervise junior staff, delegating tasks while maintaining responsibility for their completion. This role is a working manager position, requiring hands-on resolution of support tickets and backup support when staff are unavailable.

This is a hybrid work opportunity, requiring onsite presence at one of our offices (Oakland, CA; Portland, OR; Chicago, IL; Boston, MA) at least 1 day/week, with flexibility for other days. Currently, we are not accepting applications from residents of Alaska, Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming.

Responsibilities include but are not limited to:

1. Lead the IT System Administrators to ensure high-quality maintenance of software and networks across a hybrid workforce.
2. Partner with other IT management to develop and improve IT processes and best practices.
3. Ensure firmware and software are regularly patched on Windows and Mac systems.
4. Maintain and secure corporate networks, telephony, alarm systems, and cameras.
5. Lead development of the company’s cloud infrastructure in MS Azure.
6. Follow IT support best practices within the team.
7. Collaborate to mitigate and resolve problems.
8. Author processes and documentation.
9. Develop staff to grow in IT careers.
10. Partner with IT Security to provide solutions adhering to SOC 2 + NIST standards.
11. Report on project progress, trends, and issues.
12. Perform other duties as needed.

Minimum Qualifications:

1. Bachelor’s degree in a related field.
2. 8 years of related experience in IT systems administration.
3. Experience with network implementation and maintenance.
4. Experience configuring various software systems.
5. Proven leadership in IT projects.
6. Certification or knowledge in MS Azure desktop VMs, SharePoint, Exchange Online.
7. Familiarity with systems like Datto RMM, Tableau, Slack, Zoom, InTune, Alarm.com.
8. Excellent troubleshooting, communication, and documentation skills.
9. Advanced knowledge of Windows, Mac OS, and networking troubleshooting.
10. Ability to work independently and as part of a team.

Compensation:

Salary range of $105k - $130k annually, commensurate with experience, including a retirement plan, health benefits, pre-tax plans, and an ESOP.

Equal Opportunity & Diversity:

We are committed to an inclusive, diverse workforce and provide equal employment opportunities without discrimination based on protected characteristics. We promote IDEA principles throughout our organization.

Additional Information:

Our operations are primarily remote, with offices in several locations. We conduct background checks and provide accommodations for disabilities. For more details, please contact us at [e-mail].