IT Manager — Education Technology & Operations

University of Miami; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

University of Miami is seeking a full-time Manager, Information Technology to lead and oversee the IT department on-site in Coral Gables, FL. The role includes directing staff, coordinating projects, and ensuring reliable computer services across the organization.

Key responsibilities include setting policies, training staff, and reporting to executive management while maintaining high customer service levels and aligning IT initiatives with university goals.

Qualifications

• Bachelor’s degree in information technology or related field preferred.
• Minimum 5 years of relevant experience required.
• Operational management, organizational development, and financial oversight experience.
• Strong team leadership and effective communication skills.

Responsibilities

• Analyzes and directs activities of the IT department and supervises all assigned IT staff.
• Plans, leads, and coordinates department initiatives with executive leadership.
• Ensures continuity of computer services and develops staff development plans.
• Maintains service standards and mentors personnel for continuous improvement.

Skills

Staff leadership

Project management

Strategic planning

Vendor coordination

Education

Bachelor’s degree in information technology or related field

Tools

AV technology

IT service management

Project management certifications

Job description

University of Miami is seeking a full-time Manager, Information Technology to lead and oversee the IT department on-site in Coral Gables, FL. The role includes directing staff, coordinating projects, and ensuring reliable computer services across the organization.

Key responsibilities include setting policies, training staff, and reporting to executive management while maintaining high customer service levels and aligning IT initiatives with university goals.