IT Manager, Data and Development

City of Arlington; United States; On-site; USD 130,000 - 162,000; Full time

Job summary

City of Arlington seeks an IT Supervisor – Data and Development to lead Enterprise GIS, data management, web, and application development functions. You will supervise GIS, Data, and Web teams, oversee critical business systems, and drive technology solutions aligned with organizational goals.

The role emphasizes leadership, strategic oversight, and collaboration with stakeholders to improve efficiency, system reliability, and innovation. Equal opportunity employer committed to accessibility.

Qualifications

• Bachelor’s degree or higher in a related field; strong technical foundation.
• Minimum of 5 years of technical experience in IT leadership roles.
• Equivalent combination of education and experience accepted.

Responsibilities

• Directly supervise Data Administration, Web, and GIS teams; set expectations and priorities.
• Conduct performance evaluations and hiring/disciplinary decisions.
• Identify and address staff development and training needs.
• Lead continuous improvement of programs and services; ensure quality and efficiency.
• Collaborate with staff to design, develop, and implement new applications or system enhancements.
• Develop and enforce standards and best practices for system development and operations.

Skills

Leadership

ITSM frameworks

Data security standards

GIS technologies

Software lifecycle management

Communication

Education

Bachelor’s degree in Computer Science, MIS, Business Admin, GIS or related field

Tools

SQL databases

GIS software

Reporting tools

Web development practices

Job description

DEPARTMENT: Information Technology

SALARY: $129,581.00 - $161,976.00

JOB SUMMARY

Under general supervision, the IT Supervisor – Data and Development provide leadership, strategic oversight, and technical expertise for the organization’s Enterprise GIS, data management, web, and application development functions. This position supervises GIS, Data, and Web teams; oversees the operation and enhancement of critical business systems and software applications; and collaborates with stakeholders to deliver effective technology solutions. The role supports organizational goals by promoting operational efficiency, innovation, system reliability, and continuous improvement.

ESSENTIAL JOB FUNCTIONS

• Directly supervises Data Administration, Web, and GIS teams by communicating expectations, assigning and prioritizing work, reviewing performance, and ensuring adherence to policies and procedures.
• Conducts performance evaluations and makes hiring, termination, and disciplinary recommendations or decisions.
• Identifies staff development and training needs and ensures appropriate training is completed.
• Monitors and evaluates the effectiveness, efficiency, and quality of assigned programs and services, and leads continuous improvement efforts.
• Analyzes organizational and technical needs, including requests for new applications or system enhancements, and collaborates with staff to design, develop, and implement solutions.
• Develops and enforces standards, procedures, and best practices for system development and operations to ensure stability and improved functionality.
• Communicates project status, technical issues, and system-related information to stakeholders through clear oral and written updates.
• Researches and evaluates emerging technologies to support strategic planning, system improvements, and procurement decisions.
• Reviews and approves technical designs and solution architectures.
• Collaborates with leadership to assess short- and long-term technology needs and align solutions with organizational strategy.

OTHER JOB FUNCTIONS

• Participates in committees, professional associations, and industry groups related to assigned responsibilities.
• Assists with the preparation, administration, and monitoring of division budgets related to assigned systems and programs.
• Leads and supports the development and delivery of software application training programs and user education initiatives.
• Reviews and approves end-user training materials and documentation for accuracy, completeness, and usability.
• On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.

MINIMUM QUALIFICATIONS

• Knowledge, Skills and Abilities Required: Knowledge of IT Service Management (ITSM) frameworks and best practices.
• Knowledge of data security standards, system/application vulnerabilities, and compliance requirements, including PCI, PHI, PII, and CJIS.
• Knowledge of process improvement methodologies and emerging technology trends.
• Knowledge of GIS technologies, database management systems, data integration/reporting tools, and web development practices.
• Extensive knowledge of software and application lifecycle management, including design, development, testing, implementation, maintenance, enhancement, documentation, and decommissioning.
• Skill in leadership, supervision, strategic planning, communication, and stakeholder engagement.
• Skill in organization, time management, facilitation, coordination, and prioritization of multiple projects and initiatives.
• Skill in project planning, resource allocation, prioritization, and workload management to meet operational and project deadlines.
• Ability to foster a collaborative, accountable, and high-performance work environment.
• Ability to build and maintain effective working relationships with internal teams, vendors, business partners, and stakeholders.
• Ability to establish program goals and align objectives with organizational strategy.
• Ability to build and maintain effective working relationships across all organizational levels and influence diverse stakeholders.
• Ability to supervise, coach, motivate, and evaluate staff to achieve objectives and maintain accountability.
• Ability to analyze complex issues, make sound decisions, and resolve problems effectively and professionally.
• Ability to communicate clearly and effectively with technical and non-technical audiences, both verbally and in writing.
• Ability to prepare, review, and analyze reports, correspondence, and other documentation with attention to detail.
• Ability to quickly learn new technologies and adapt to changing business needs.
• Ability to manage confidential information with discretion and professionalism.
• Ability to work independently, think critically and logically, and maintain composure in difficult or high-pressure situations.
• Ability to work irregular hours, including evenings and weekends.

QUALIFYING EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, Geographic Information Systems, or related field.
• Minimum of 5 years of technical experience.
• Or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS

• Preferred Education and Experience: Extensive experience in one of the three IT fields with a working knowledge of the other two: GIS Database Management, Reporting, and Analytics.
• Artificial Intelligence Employment Screenings Required.

EMPLOYMENT SCREENINGS REQUIRED

• Criminal Background Check
• CJIS Background Check

City of Arlington is an Equal Opportunity Employer.

The people that work for the City of Arlington directly impact our community, citizens, visitors and businesses. Become a leader in your chosen profession by joining the City’s dynamic workforce and make a positive contribution to the American Dream City! The City of Arlington is an Equal Opportunity Employer.

The City will make reasonable accommodations upon request for qualified individuals with disabilities.

Requests for reasonable accommodations should be sent to [e-mail].