IT Manager – Automotive Dealership Group

Brooklyn Chrysler Jeep Dodge Ram; Englewood Cliffs (NJ); On-site; USD 77,000 - 94,000; Full time

Job summary

Brooklyn Chrysler Jeep Dodge Ram is seeking an experienced IT Manager to lead technology operations across multiple automotive dealership locations. This role oversees the DMS environment, cybersecurity, networks, and cloud services while ensuring compliance with OEM IT standards and regulatory requirements.

The IT Manager will manage vendors, budgets, and day-to-day IT operations, with regular commuting between Brooklyn, NY and Englewood Cliffs, NJ to support showroom and service drive

Qualifications

• 5+ years of professional IT experience, including at least 2 years managing or supervising employees.
• Strong knowledge of networking, infrastructure, Wi-Fi, firewalls, switches, and related technologies.
• Strong working knowledge of Microsoft 365 and Microsoft Azure environments.
• Solid understanding of cybersecurity fundamentals, including access management, endpoint security, patching, backups, phishing prevention, and incident response.
• Experience managing technology vendors, contracts, licensing, and third-party service providers.
• Experience developing and managing IT budgets and technology-related expenses.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to communicate technical issues and solutions clearly to non-technical department heads, managers, and employees.
• Ability to prioritize multiple projects and technology issues across different dealership locations.
• Must have reliable transportation and the ability to regularly commute between dealership locations in Brooklyn, NY and Englewood Cliffs, NJ.

Responsibilities

• Oversee IT staff and coordinate with store-level management and technology contacts.
• Own and support the Dealer Management System (DMS) environment (Tekion etc.) and integrations.
• Manage networks, Wi-Fi, VoIP, Microsoft 365/Azure, and cloud services across locations.
• Maintain compliance with OEM IT and security standards, including audits and updates.
• Lead cybersecurity initiatives, including access controls, patch management, backups, and incident response.
• Manage IT vendors, contracts, software licensing, technology purchasing, and IT budget.
• Plan technology requirements for renovations, new store builds, expansions, and acquisitions.
• Support showroom and service drive technology including tablets, kiosks, printers, and diagnostic equipment.
• Develop disaster recovery, backup, business continuity, and system uptime plans.

Skills

IT management

Team leadership

Networking & security

Microsoft 365 / Azure

Budget management

Vendor management

Communication

Project prioritization

Analytical thinking

Tools

Tekion

CDK

Reynolds & Reynolds

Dealertrack

Job description

Locations:Brooklyn, NY & Englewood Cliffs, NJ
Job Type:Full-Time | Onsite
Starting Salary:$85,000 per year
Travel:Regular travel between dealership locations required

Summary

We are seeking an experiencedIT Managerto lead technology operations across multiple automotive dealership locations. This position is responsible for keeping our sales, service, parts, and business office systems secure, reliable, fast, and compliant with manufacturer and regulatory requirements.

The IT Manager will oversee dealership technology infrastructure, systems, cybersecurity, vendors, and day-to-day technical operations while supporting employees across multiple rooftops.

This is a hands-on,onsite position requiring regular commuting between our dealership locations in Brooklyn, NY and Englewood Cliffs, NJ.

Key Responsibilities

• Manage and mentor IT staff while coordinating with store-level management and designated technology contacts.

• Own and support theDealer Management System (DMS)environment, including platforms such as Tekion, along with integrations involving CRM, digital retail, service scheduling, and other dealership systems.

• Manage networks, Wi-Fi, VoIP/phone systems, internet connectivity, Microsoft 365/Azure environments, and cloud services across all dealership locations.

• Maintain compliance withOEM IT and security standards, including audits and required hardware, software, infrastructure, and security updates.

• Help safeguard customer and financial information in accordance with applicable requirements, including theFTC Safeguards Rule, GLBA, and PCI DSS.

• Lead cybersecurity initiatives, including user access controls, patch management, backups, phishing awareness and training, endpoint security, and incident response.

• Manage IT vendors, contracts, software licensing, technology purchasing, and the overall IT budget.

• Plan and oversee technology requirements for dealership renovations, new store buildouts, expansions, and acquisitions.

• Support technology used throughout theshowroom and service drive, including tablets, technician workstations, diagnostic equipment, kiosks, printers, scanners, and related systems.

• Develop and maintain disaster recovery, backup, business continuity, and system uptime plans to minimize disruptions to vehicle sales, service repair orders, and dealership operations.

• Establish service-level expectations and track IT performance, system reliability, cybersecurity risk, open issues, and technology spending.

• Provide regular technology updates and recommendations to dealership ownership, General Managers, and other senior leadership.

Required Qualifications

• 5+ years of professional IT experience, including at least2 years of experience managing or supervising employees.

• Strong knowledge of networking, infrastructure, Wi-Fi, firewalls, switches, and related technologies.

• Strong working knowledge ofMicrosoft 365 and Microsoft Azureenvironments.

• Solid understanding of cybersecurity fundamentals, including access management, endpoint security, patching, backups, phishing prevention, and incident response.

• Experience managing technology vendors, contracts, licensing, and third-party service providers.

• Experience developing and managingIT budgets and technology-related expenses.

• Strong troubleshooting, analytical, and problem-solving abilities.

• Excellent written and verbal communication skills.

• Ability to communicate technical issues and solutions clearly tonon-technical department heads, managers, and employees.

• Ability to prioritize multiple projects and technology issues across different dealership locations.

• Must have reliable transportation and the ability toregularly commute between dealership locations in Brooklyn, NY and Englewood Cliffs, NJ.

Preferred Qualifications

• Previousautomotive dealership or automotive retail IT experience.

• Hands-on experience administering or supporting dealership DMS platforms such asCDK, Reynolds & Reynolds, Dealertrack, or Tekion.

• Experience supporting multiple business locations or a multi-rooftop dealership group.

• Experience withmergers and acquisitions (M&A), dealership acquisitions, system migrations, or technology integrations.

• Experience supporting dealership CRM, digital retail, service scheduling, and fixed-operations technology.

• Professional IT certifications such asITIL, CompTIA, CISSP, or Microsoft certificationsare preferred.

Compensation & Work Environment

Starting Salary: $85,000 per year

This is afull-time, onsite positionsupporting multiple dealership locations. Regular travel betweenBrooklyn, New York and Englewood Cliffs, New Jerseyis an essential part of the position.

The ideal candidate will be comfortable working in a fast-paced automotive retail environment where technology uptime directly impacts vehicle sales, service operations, customer experience, and overall dealership performance.