IT Manager

Little-Creek-Casino-Resort; Shelton (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Little Creek Casino Resort in Shelton, WA seeks an IT Manager to lead strategic planning and daily oversight of the technology environment. This on-site role ensures secure, reliable IT systems, data center operations, backups, security logging, and ongoing hardware/software/network upgrades.

You will mentor a team of IT professionals, manage staffing, and partner with the IT Director to implement cost-efficient technology solutions that improve operations across the organization.

Qualifications

• Bachelor’s degree in IT or related field.
• Eight years’ IT management experience.
• Strong IT infrastructure and operations practices.
• Experience in data center management.
• Experience with Windows Server, AD/DNS/DHCP.
• Certifications preferred.

Responsibilities

• Oversee data center operations, backups, and security logging.
• Lead IT systems deployment, maintenance, and upgrades.
• Manage IT staffing, including recruiting and performance evaluations.
• Collaborate with IT Director to identify cost-effective solutions.
• Ensure compliance and implement security measures.

Skills

IT leadership

Team management

Data center management

Windows Server administration

Networking basics

VoIP systems

POS systems

Player Tracking Systems

Routing & Switching

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems

Tools

Windows Server 2008/2012/2016+

Active Directory

DNS

DHCP

VoIP

POS solutions

Player Tracking Systems

Job description

Description

Location: On-site at Little Creek Casino Resort Shelton, WA (Not Remote or Hybrid)

The IT Manager leads the strategic planning, daily oversight, and continuous improvement of the organization’s technology environment, ensuring secure, reliable, and high-performing IT systems. This role oversees data center operations, system performance, backups, security logging, and maintenance schedules, while guiding the design, deployment, upgrade, and support of all hardware, software, servers, and network infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure effectiveness of data center including security logs; verification that proper backups and restores take place, equipment maintenance and operating safety.
• Ensure efficient maintenance and performance of systems.
• Prepare and maintain detailed maintenance schedules for all Hardware and Software applications.
• Plan, coordinate, direct, and design IT systems related solutions for the organization.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems including servers, PCs, operating systems, hardware, software, and peripherals.
• Manage, guide and mentor a team of IT systems professionals.
• Manage IT staffing, including recruitment, supervision, scheduling, career development, performance evaluations, and disciplinary actions.
• Promote a safe and inclusive work environment
• Work closely with the IT Director to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Contact vendors to arrange for bids, quotes, lease or purchase of equipment.
• Coordinate equipment installation and maintenance activities with operations to avoid disruption in IT communications and systems to ensure efficiency of operations.

ADDITIONAL DUTIES

• Help define IT infrastructure strategy, architecture, and processes.
• Stay up to date on security risks and ensure corporate security.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions to streamline software system usage and streamline business operations for efficiency.
• Apply and adhere to all administrative and organization internal controls to ensure continuous compliance within the enterprise.
• Use advanced judgment and make decisions when faced with equipment failure, error conditions, and/or software problems.
• Has access to sensitive areas only with the presence of a Security Officer where applicable.

SUPERVISORY RESPONSIBILITIES

Responsible for the overall direction, coordination and evaluation of the IT Network Administrator, IT Systems Administrator, IT Application Administrator, IT Supervisor, and IT Technician I & II. Carries out supervisor responsibilities in accordance with the policies and applicable laws, encompassing interviews, hiring, planning, assigning and directing work, performance appraisals, rewarding and coaching team members, addressing complaints and resolving problems.

Requirements

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems
• OR eight years’ experience in IT management
• Must have a firm grasp on IT infrastructure and operations best practices.
• Experience in data center management, required
• Experience with Windows Server 2008, 2012, 2016 or newer, Activity Directory, DNS, DHCP, VoIP phone systems, POS solutions, Player Tracking Systems, Basic understanding of Routing and Switching, and a firm understanding in Basic Hardware and Ethernet Standards, required
• Certifications preferred

Certificates, Licenses, Registrations:

• Class III Gaming License issued from the Squaxin Island Gaming Commission
• Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance
• Must be 21 years of age

Benefits

Explore career growth opportunities and excellent benefits. Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page.

About Little Creek Casino Resort

At Little Creek, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences. We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.