IT Manager

Socket.dev; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor seeks an experienced IT Systems Administrator to own internal IT, onboarding/offboarding, device lifecycle, and security across the organization.

You will manage MDM, cloud identity, networking, and vendor relations, partnering with security to maintain HIPAA/SOC2 readiness and scale operations for growth.

Qualifications

• 7+ years in IT, systems administration, or IT support, with broad ownership across systems, devices, and security.
• Hands-on MDM experience (Rippling, Jamf, Kandji, Intune, or similar).
• Strong Google Workspace and/or Microsoft 365 administration skills.
• Solid foundational networking (DNS, DHCP, VPN, Wi‑Fi troubleshooting) and IT security fundamentals (MFA, SSO, endpoint security, encryption).
• Comfort owning device lifecycle management and procurement.
• Bonus: experience in a regulated environment (HIPAA, SOC 2, ISO 27001, or HITRUST), scripting/automation (Bash, PowerShell, Python), or a dedicated identity provider (Google, Entra ID)

Responsibilities

• Own IT systems & support: Be the go‑to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day‑to‑day operations running smoothly.
• Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
• Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
• Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
• Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role‑based permissions — along with licensing and spend.
• Handle networking & AV: Keep office networking (Wi‑Fi, switches, firewall/VPN) and conference‑room/AV systems reliable, and troubleshoot as needed.
• Strengthen security & compliance: Own day‑to‑day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
• Manage vendors & budget: Own hardware, software, and service‑vendor relationships, IT purchasing, and budget forecasting.
• Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

Skills

IT systems administration

MDM management

Google Workspace administration

Microsoft 365 administration

Networking fundamentals

IT security fundamentals

Device lifecycle management

Automation scripting

Tools

Rippling

Jamf

Kandji

Intune

Google Workspace

Microsoft 365

Job description

Responsibilities

• Own IT systems & support: Be the go‑to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day‑to‑day operations running smoothly.
• Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
• Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
• Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
• Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role‑based permissions — along with licensing and spend.
• Handle networking & AV: Keep office networking (Wi‑Fi, switches, firewall/VPN) and conference‑room/AV systems reliable, and troubleshoot as needed.
• Strengthen security & compliance: Own day‑to‑day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
• Manage vendors & budget: Own hardware, software, and service‑vendor relationships, IT purchasing, and budget forecasting.
• Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

Requirements

• 7+ years in IT, systems administration, or IT support, with broad ownership across systems, devices, and security
• Hands‑on MDM experience (Rippling, Jamf, Kandji, Intune, or similar)
• Strong Google Workspace and/or Microsoft 365 administration skills
• Solid foundational networking (DNS, DHCP, VPN, Wi‑Fi troubleshooting) and IT security fundamentals (MFA, SSO, endpoint security, encryption)
• Comfort owning device lifecycle management and procurement
• Bonus: experience in a regulated environment (HIPAA, SOC 2, ISO 27001, or HITRUST), scripting/automation (Bash, PowerShell, Python), or a dedicated identity provider (Google, Entra ID)

Core Competencies

Demonstrates extensive experience in IT systems administration, device lifecycle management, and security compliance, with a strong focus on MDM tools and cloud‑based platforms. Proficient in managing IT support operations, vendor relationships, and budget forecasting to ensure seamless technology integration and security hygiene.