IT Management Specialist - Fully Remote

Mercor; New York (NY); Remote; USD 55,000 - 138,000; Full time

Job summary

Mercor is seeking experienced IT management professionals to evaluate AI-generated IT management content and workflows. You will direct information systems efforts, coordinate technical teams, and oversee enterprise technology operations on a project basis.

Responsibilities include evaluating artifacts, comparing AI outputs for rigor and feasibility, and providing expert feedback on IT management scenarios. Start date is immediate for a 4–6 week engagement.

Qualifications

• 4+ years of IT management experience.
• Experience coordinating activities across IT teams and information systems.
• Ability to commit 20+ hours per week.
• Strong written English communication.

Responsibilities

• Evaluate AI-generated IT management artifacts for quality and accuracy.
• Compare AI-generated responses on operational soundness and cross-team feasibility.
• Review IT management scenarios and provide expert feedback.

Skills

IT management

Cross-team coordination

English communication

Job description

About the Role

Mercor is hiring experienced Computer and Information Systems Managers to help evaluate and improve cutting-edge AI systems. In this role, you'll evaluate AI-generated IT management content and workflows, leveraging your real-world expertise in directing information systems, coordinating technical teams, and overseeing enterprise technology operations.

Key Responsibilities

• Evaluate AI-generated project plans, technical standards, incident responses, and other IT management artifacts for quality and accuracy.
• Compare AI-generated responses head-to-head based on operational soundness, technical rigor, and cross-team feasibility.
• Review IT management scenarios involving system prioritization, vendor coordination, technical support, and team assignment and provide expert feedback.

Required Qualifications

• 4+ years of experience as an Information Technology Manager (IT Manager), Information Systems Manager (IS Manager), IT Director, Application Development Director, Technical Services Manager, or another closely related IT management role.
• Experience directing or coordinating activities across electronic data processing, information systems, systems analysis, or computer programming teams.
• Ability to commit 20+ hours per week.
• Strong written English communication skills.

Additional Information

• Start date: Immediate
• Duration: Approximately 4–6 weeks
• Payment: task-based (payment upon first task approval). Experts who complete their first task within the required timeline will then be qualified to be paid hourly for the remainder of the project.