IT Internship

Safran Defense & Space, Inc.; Bedford (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

Safran Defense & Space, Inc. in Bedford, NH is seeking an Information Technology Intern to support and maintain the company’s technology infrastructure.

This internship offers exposure to technical support, network administration, software/hardware maintenance, and more. You will gain hands-on experience across IT projects, documentation, asset management, and security practices in a fast-paced defense environment.

Qualifications

• Pursuing a bachelor's or master's in information technology or related field.
• Current certifications (Microsoft, CompTIA) desired.
• Basic understanding of computer systems, networks and IT fundamentals.
• Familiarity with Office365 and common software applications.

Responsibilities

• Provide basic technical support to end users by troubleshooting routine hardware, software, and connectivity issues.
• Assist with the installation, setup, and maintenance of computers, peripherals, and standard company software.
• Help update and maintain IT documentation, including knowledge base articles, user guides, and inventory records.
• Support IT asset management activities, including equipment tracking and coordination with procurement.
• Participate in IT projects such as software deployments, system upgrades, and workstation refreshes.
• Follow IT policies, security practices, and procedural standards while learning industry best practices.
• Escalate issues appropriately and collaborate with team members to ensure timely resolution of support requests.
• Other duties as assigned

Skills

Strong organization

Verbal and written communication

Multitasking ability

Leadership and teamwork

US Citizenship or Permanent Resident

Education

Pursuing Bachelor's or Master's in Information Technology or related field

Tools

Office365

HTML/CSS basics

Job description

About Our Mission

Join the forefront of innovation and make an impact at Safran Defense & Space, Inc.!

Safran DSI Business Unit

Safran DSI Business Unit: Optronics

Safran Defense & Space Inc. (Safran DSI), headquartered in Arlington, Va., is a leading U.S. aerospace company dedicated to supporting national defense and space missions. As a trusted partner to the U.S. armed forces, government agencies, and commercial sectors, Safran DSI delivers advanced technology solutions through its specialized business units: Assured PNT, Geospatial AI, Optronics, Space Solutions, and Testing & Telemetry.

Headquartered in Bedford, NH, Safran DSI Optronics (formerly Optics 1) is a global leader in full-service design and production of electro-optic and navigation systems. Leveraging core competencies in defense technologies, Optronics provides unmatched, first-class mission solutions for military and law enforcement personnel.

We have a high-paced, high-energy environment focused on acknowledging individual and team successes, as well as overall growth. Optronics is a community that cares about the mission of our customers. Our team believes in supporting and enriching our community through engagement; whether that means giving back to our troops, veterans and their families, investing in next generation innovators through STEM education, or higher education initiatives, giving back is an important part of who we are as a team.

If you’re ready to join our mission and serve those who serve, Safran DSI is the perfect place for you to take your career to the next level. Make a real difference and be part of something extraordinary.

Position Profile

The Information Technology Intern will support the team to assist in supporting and maintaining the company’s technology infrastructure. This internship will provide exposure to different facets of IT, including technical support, network administration, software/hardware maintenance, and more.

Responsibilities

• Provide basic technical support to end users by troubleshooting routine hardware, software, and connectivity issues.
• Assist with the installation, setup, and maintenance of computers, peripherals, and standard company software.
• Help update and maintain IT documentation, including knowledge base articles, user guides, and inventory records.
• Support IT asset management activities, including equipment tracking, labeling, and coordinating with procurement.
• Participate in IT projects as assigned, such as software deployments, system upgrades, and workstation refreshes.
• Follow IT policies, security practices, and procedural standards while learning industry best practices.
• Escalate issues appropriately and collaborate with team members to ensure timely resolution of support requests.
• Other duties as assigned

What You’ll Need To Be Successful

• Must be actively working towards a Bachelor’s or Master’s degree in information
• technology, computer science or a related field.
• Relevant and current certifications desired (Microsoft, CompTIA, etc.)
• Basic understanding of computer systems, networks, and IT fundamentals.
• Familiarity with operating systems and software applications (e.g., Office365).
• Solid verbal and written communication skills.
• Strong organization, presentation and customer relationship skills.
• Ability to multitask.
• Demonstrated leadership skills while having the ability to be a team player.
• US Citizenship or Permanent Resident

Ideally, You’ll Also Have

• Some experience with web design; HTML, and/or CSS.
• Experience working in an ITAR environment

Eeo Statement & Accessibility

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

EOE/AA/M/F/Vets – US Protected Individual status required (US citizen, lawful permanent resident, asylee, refugee or temporary resident (as defined at 8 USC 1160(a).