IT Infrastructure Manager

Austal Usa, LLC; Mobile (AL); On-site; USD 120,000 - 170,000; Full time

Job summary

Austal USA, LLC is seeking a Manager of IT Infrastructure to oversee Systems, Database IT Infrastructure professionals, and Datacenter operations in Mobile, AL. You will guide daily operations, drive reliability, and collaborate with peers to design and implement environment improvements.

The role requires leadership of outages and incidents, with a strong background in systems, datacenter, disaster recovery, and cloud technologies.

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent combination of education and experience.
• Proof of continued IT education preferred.
• Experience with IT Infrastructure and Operations is preferred.
• 5–7 years of technology leadership experience required.
• Microsoft, ITIL, or Service Professional certification.
• Project Management Professional (PMP) certification preferred.
• Ability to lead full lifecycle of IT projects from requirements to hand-off.
• Ability to collaborate with multiple teams/organizations.
• Strong attention to detail and organizational skills.
• Strong leadership with mentoring abilities.

Responsibilities

• Lead and manage the IT Infrastructure team, including Systems and Database IT Infrastructure professionals.
• Manages changes in priorities, funding, scope, and timing to align business expectations with IT plans and budgets.
• Look 1-3 years ahead to anticipate long-term consequences and suggest investments, simplification opportunities, or strategic guidance.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Interact with IT leadership on project matters.
• Select, develop, and evaluate staff to ensure efficient operation of the function.
• Negotiate and manage vendor, consultant contracts and service agreements.
• Identify innovative technical and process solutions to improve performance, cost, quality, and revenue.
• Ensure adherence to corporate, industry, and international standards.
• Set goals and expectations for Systems and Database support teams.
• Manage physical data center equipment (HVAC, UPS, fire suppression, racks, servers, appliances).
• Lead and develop lifecycle documentation; participate in Disaster Recovery; develop processes.

Skills

Leadership

Project management

Strategic thinking

Vendor management

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

MS Office

ITIL framework

PMP (preferred)

Job description

REPORTS TO: Director of Information Technology

SUPERVISES: Systems Engineers and Administrators

DUTIES / RESPONSIBILITIES

The Manager of IT Infrastructure is tasked with overseeing the teams responsible for maintaining systems, database, and Datacenter infrastructure technology. This role includes managing individual contributors, ensuring goal achievement, project participation, and daily operational support. The Manager will ensure the effective operation and reliability of technology they support. A strong background in Systems, datacenter, Disaster Recovery, and cloud technology is essential. Additionally, the Manager will collaborate with peers to design and implement environment improvements, serving as a point of escalation for outages and incidents related to infrastructure technology.

• Lead and manage the IT Infrastructure team, including Systems and Database IT Infrastructure professionals
• Manages changes in priorities, funding, scope, and timing to maintain alignment between business expectations and IT Department plans and budgets.
• Must look 1-3 years ahead to consider the long-term consequences for the IT Environment when choosing a technical direction, proposing a technology investment of the environments, simplification opportunities or advising on strategic issues.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Interacts with the IT leadership on matters related to IT projects
• Selects, develops and evaluates staff to ensure the efficient operation of function.
• Negotiate and administer vendor, consultant contracts, and service agreements.
• Identifies innovative technical and process solutions that drive the desired performance in cost, quality, compliance, customer service and revenue.
• Ensures that appropriate standards (corporate, industry, national and International) are adhered to.
• Setting Goals and Expectations for the Systems and Database support teams
• Manage physical equipment within data center including HVAC, UPS, fire suppression, racks, servers, and appliances
• Leads, develops, updates, documents lifecycle of IT, participates on Disaster Recovery response team, develops processes and procedures

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE

• Bachelors' Degree in Computer Science or related field or equivalent combination of education and experience.
• Proof of continued education within the IT environment, preferred.
• Experience with aspects of IT Infrastructure and Operations is preferred.
• Five to seven (5-7) years or more of technology leadership experience required along with the ability to multitask, delegate, and work quickly under pressure.
• Microsoft, ITIL, or Service Professional certification.
• Project Management Professional (PMP) certification, preferred.
• Ability to lead the entire project lifecycle of application and technology system projects to successful completion which includes gathering requirements, design, procurement, build, test and hand off to operations.
• Ability to work collaboratively with multiple teams/organizations
• Excellent attention to detail and organizational skills are required
• Strong leadership skills and the ability to train, coach, and mentor.

DIRECTION EXERCISED

Provides direction to subordinates and other employees within the company as needed to accomplish business objectives.

DISCRIPTION EXERCISED

Exercise a wide degree of latitude and creativity. Relies on extensive experience and judgement to plan and accomplish goals.

LIAISES WITH

All departments and key personnel necessary to maintain effective integration between technology and the business. Supplier representatives, Government representatives, and Corporate personnel.

ADDITIONAL GUIDELINES

• The ability to obtain and maintain a DoD clearance may be required if deemed necessary in the scope of your position responsibilities.
• All candidates must meet Austal USA's basic employment eligibility guidelines:18 years of age or older at time of application.
• Able to provide proof of US Person Status
• No felony convictions of theft/deception or violent crimes within seven years from disposition date
• Willing to submit to a drug screenWilling to submit to a background check
• Ability to travel 10% of work time

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may be exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat.

The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold.

The noise level in the work environment is usually very loud, + 90 dB.

Equal Employment Commitment

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.

Austal shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Austal's commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.