IT Infrastructure Leader: AWS & Azure, PowerShell + Office 365

Pivotal Solutions; Honolulu (HI); On-site; USD 120,000 - 180,000; Full time

Job summary

Pivotal Solutions in Honolulu, Hawaii seeks an IT Infrastructure Manager to oversee multi-tier infrastructure across networks, servers, and cloud services (AWS/Azure). The role emphasizes PowerShell scripting, Office 365 administration, and vendor coordination to ensure reliable service delivery.

Responsibilities include managing security, DR/HA, budgeting, and cross‑functional collaboration while aligning IT initiatives with business goals.

Qualifications

• 5+ years of IT leadership and direct technical support for infrastructure.
• 3+ years in IT within growing Biotech environments.
• Broad IT infrastructure delivery experience in Life Sciences.
• Experience managing cloud infrastructure in a service delivery process (AWS/Azure).
• Experience with Meraki firewall/Wi‑Fi, AD, DNS, Okta, backups, NAS storage.
• Knowledge of DR/HA, Change Control, maintenance, and InfoSec breach management.
• Familiarity with FDA 21 CFR Part 11, SOX, and HIPAA.
• Strong project management, communication, and cross‑functional collaboration.

Responsibilities

• Primary process owner for multi-tier IT infrastructure services.
• Manage networks, servers, and core infrastructure services (AWS, Azure, Meraki Networks, DNS, Email Protection, Okta, Data Protection).
• Script with PowerShell.
• Administer Office 365 for user accounts, mailbox management, calendar processing, shared mailboxes, distribution lists, and licensing.
• Escalation support for user account tasks.
• Oversee and support IT Infrastructure Managed Service Provider.
• Manage internet service providers across all sites.
• Share management of core business platforms (Office 365, Zoom, SharePoint, OneDrive, Egnyte, etc.).
• Support conferencing technology such as Zoom, Zoom Rooms, and Teams.
• Develop and improve the Infrastructure Service in the areas of monitoring, provisioning, and request processes.
• Manage security incidents, investigations, resolutions, and reporting.
• Drive resolution of high-severity outages impacting IT infrastructure.
• Responsible for budget commitments, forecasting, and tracking for the group.
• Contribute to the development of the IT vision; translate the vision into short-/long-term goals and deliverables.
• Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers.
• Lead the evaluation and selection of systems and infrastructure solutions in conjunction with IT strategy and business requirements.
• Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support.
• Conduct design review of systems and applications to ensure adherence with identified stability, performance, and security standards.
• Support GxP systems and SOX compliance activities

Skills

PowerShell scripting

IT infrastructure management

Cloud services (AWS, Azure)

Tools

Meraki Networks

Office 365 administration

Okta

DNS

Active Directory

Zoom/Teams/SharePoint/OneDrive

Egnyte

Job description

Pivotal Solutions in Honolulu, Hawaii seeks an IT Infrastructure Manager to oversee multi-tier infrastructure across networks, servers, and cloud services (AWS/Azure). The role emphasizes PowerShell scripting, Office 365 administration, and vendor coordination to ensure reliable service delivery.

Responsibilities include managing security, DR/HA, budgeting, and cross‑functional collaboration while aligning IT initiatives with business goals.