IT Infrastructure Engineer: Reliability & Security

State of Arkansas; Little Rock (AR); On-site; USD 66,000 - 108,000; Full time

Job summary

The State of Arkansas is seeking an IT Infrastructure Analyst to design, implement, and maintain the agency's critical information technology infrastructure to ensure reliability, scalability, and efficiency. This role involves managing servers, networks, storage systems, and other infrastructure components while identifying opportunities to enhance performance, security, and capacity.

You will monitor system performance, troubleshoot issues, implement security measures, document configurations,

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in information technology infrastructure or related roles (systems or network administration).
• Satisfaction of minimum qualifications does not guarantee automatic progression within the job series.

Responsibilities

• Design, configure, and maintain information technology infrastructure, including servers, networks, and storage systems.
• Monitor system performance and ensure uptime, availability, and optimal functioning of infrastructure components.
• Troubleshoot and resolve hardware, software, and network issues to minimize downtime.
• Evaluate existing infrastructure and recommend upgrades or improvements to support growth and efficiency.
• Implement and maintain security measures to protect infrastructure from vulnerabilities and cyber threats.
• Document infrastructure configurations, procedures, and changes to ensure accurate records.
• Support the implementation of disaster recovery and backup strategies to safeguard data integrity.
• Collaborate with information technology teams, vendors, and a variety of personnel on infrastructure-related projects.
• Research emerging technologies and assess their potential impact on the agency’s infrastructure.
• Provide support and training to end-users and junior information technology personnel as necessary.

Skills

Analytical skills

Attention to detail

Communication

Collaboration

Time management

Education

Bachelor's degree in IT/CS

Job description

The State of Arkansas is seeking an IT Infrastructure Analyst to design, implement, and maintain the agency's critical information technology infrastructure to ensure reliability, scalability, and efficiency. This role involves managing servers, networks, storage systems, and other infrastructure components while identifying opportunities to enhance performance, security, and capacity.

You will monitor system performance, troubleshoot issues, implement security measures, document configurations,