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Taft is seeking an IT Infrastructure Engineer to support our Information Technology group in Taft’s Cincinnati, Columbus or Indianapolis office. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.
Duties & Responsibilities
- Administration, configuration, and maintenance of the firm's Windows and Azure environments, ensuring security and best practices for Active Directory, Azure AD, DNS, DHCP, Group Policy, and other critical services.
- Management of the firm's IT infrastructure, including servers, storage, cloud, networking, and environmental systems, following security and operational best practices.
- Support datacenter networking and equipment setup and maintenance.
- Implement and support data protection policies using technologies like Cohesity, Veeam, and storage replication solutions.
- Monitor IT equipment, troubleshoot issues, and resolve incidents to prevent outages and data loss.
- Apply patches, firmware updates, and OS upgrades following security protocols.
- Administer remote access technologies and secure external connections, including multifactor authentication.
- Assist with physical network hardware installation and configuration.
- Support application installation and updates, ensuring security and best practices.
- Proactively identify system resource issues and plan for capacity growth.
- Participate in large-scale IT infrastructure projects, including storage, servers, virtualization, disaster recovery, and security.
- Document all design, deployment, and maintenance activities.
- Complete scheduled operational tasks accurately and on time.
- Follow IT department standards and security policies, including change control and maintenance windows.
- Assist with hardware decommissioning and data wiping for e-waste recycling.
- Provide escalation support and adhere to ticketing SLAs.
- Follow ITIL disciplines and processes, including incident, change, and problem management.
- Stay updated on relevant technology trends through seminars, reading, and professional participation.
Requirements
- Teamwork, initiative, organizational skills, and flexibility.
- Dependability and strict confidentiality.
- Physical ability to lift 75 lbs and willingness to travel and work on-site as needed.
- Strong communication skills for reporting and documentation.
- Availability for after-hours work and on-call rotations.
Education and Experience
- Relevant education, training, or IT certifications.
- Experience with Microsoft Server, Active Directory, Azure AD, DNS, DHCP, and ADFS.
- Hardware maintenance experience from vendors like Dell, Cisco, HP.
- Experience with storage technologies such as Pure, Dell/EMC, Isilon, cloud storage like Wasabi and Azure.
- Minimum 5 years supporting IT infrastructure services.
- Experience with Exchange, VMware, and Isilon preferred.
- Knowledge of LAN/WAN technologies, Cisco switches, and wireless management.
- Familiarity with data protection platforms like Cohesity and Veeam.
- Certifications in Microsoft, VMware, Cisco are desirable.
- Bachelor's degree required; Law Firm experience preferred.
Taft is an Equal Opportunity Employer and participates in E-VERIFY.