IT Infrastructure Analyst II

O'Reilly Auto Parts; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

401k with employer contributions

Medical, Dental, Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Infrastructure Analyst II to translate business requirements into detailed functional specifications reviewed by stakeholders. This role documents current and future processes, gathers requirements, analyzes data, and supports feasibility studies within project teams.

The position emphasizes high-quality documentation, traceability, and involvement in risk management, budgeting, and industry best practices, aligned with technology trends.

Qualifications

• Plans, organizes, prioritizes and oversees activities to efficiently meet objectives.
• Leads requirements elicitation sessions and user acceptance testing.
• Identifies and schedules project resources and timelines.
• Assists in estimating and managing effort and budget.
• Conducts audits and documents recommendations.
• Manages project documentation and traceability throughout life cycle.
• Identifies stakeholders and develops engagement strategies.
• Plans and analyzes risks and creates mitigation plans.
• Assists in budgeting and forecasting processes.
• Analyzes data trends to inform decision making.
• Performs gap analysis between current and future states.

Responsibilities

• Translate business requirements into detailed functional specifications reviewed by stakeholders.
• Document current and future processes and describe changes needed for migration to new capabilities.
• Collect and express business requirements through analysis and workflow modeling.
• Collate data using preset tools and formats; work independently.
• Identify solution recommendations for business problems.
• Support feasibility studies from technological and organizational perspectives.
• Document user requirements and validate with users to ensure clarity.
• Create and maintain technical and user documentation to high standards.
• Contribute to project management plans to achieve defined goals.
• Support a culture of innovation and participate in idea generation activities.

Skills

Requirements elicitation

Stakeholder engagement

Process documentation

Feasibility analysis

Budgeting & cost analysis

Auditing & compliance

Data analysis

Project management

Education

Associate’s Degree or equivalent

Job description

The Infrastructure Analyst II will translate business requirements into detailed functional specifications that undergo business stakeholder review.

Responsibilities and Duties

Support and contribute to the documentation of “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.

Support collection of business requirements using document analysis and workflow analysis to express requirements clearly and succinctly.

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Identify solution recommendations to business problems when given fairly well understood business needs at a business unit level.

Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.

Identify, elicit, and document user/project requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Outline verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project.

Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.

Work within an established project management plan to achieve specific goals.

Explore and develop a basic understanding of external developments or emerging issues.

Contribute information and analysis to support the development and review of business cases.

Support a culture of innovation by contributing to solutions that boost creativity, innovation, and collaboration; help in setting up and monitoring idea generation platforms, jam sessions, and hackathons.

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Carry out specified audit activities and draft reports of findings, including recommended corrective actions, for review by the lead auditor.

Monitor and analyze data using budgeting systems and protocols.

Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns.

Skills

Required

Plans, organizes, prioritizes and oversees activities to efficiently meet objectives.

Leads facilitated sessions for requirements elicitation, focus groups, and user acceptance testing.

Identifies, sequences, and resources project schedules for timely completion.

Assists to estimate and manage the effort and finances to complete the work within budget.

Conducts audits, identifying exceptions, and developing specific solution or recommendations.

Identifies, acquires, and manages the resources for the project.

Manages the documentation, archiving, traceability, changes, and approvals of requirements throughout the project life cycle.

Identifies potential stakeholders, analyzes their expectations, and develops strategies for managing stakeholders and their expectations.

Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs.

Assists to create, analyze and monitor budgets in line with organizational and project/program criteria; identify trends and forecasts.

Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision‑making.

Conducts gap analysis between current and future states to identify components of the overall change strategy.

Understands business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business.

Assists to envisions and documents the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state.

Interprets, contributes to, or leads business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment.

Acquires, organizes, protects and processes data in order to fulfill business objectives.

Identifies, selects, and manages the oversight of business analysis work, including decision making, change control, prioritization, and approval processes.

Measures and reports on the status of milestones in order to deliver predefined project results.

Education

Associate’s Degree or equivalent technical training/certification

Experience

Basic experience of simple office / operational systems (4 to 6 months)

Managerial Experience

Very limited (0 to 3 months)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

_O’Reilly Auto Parts is an equal opportunity employer._ The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.