IT Help Desk Technician (on-site)

Cardiovascular Institute of the South; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in Baton Rouge seeks an IT Help Desk Technician to provide crucial end-user support and manage IT equipment. This entry-level position is ideal for motivated individuals looking to start their career in Information Technology within a healthcare setting. Responsibilities include hardware installation, troubleshooting, and travel to remote clinics as necessary.

Qualifications

• Experience preferred but not required
• Entry-level position requiring good judgment and self-direction

Responsibilities

• Provide end-user support to employees of CIS.
• Manage maintenance and repair of I.T. equipment.
• Assist in new I.T. implementations.
• Travel to remote clinics for troubleshooting.

Skills

End-user support

Hardware installation

Network support

Troubleshooting

Education

B.S. College degree preferred

Job description

Join to apply for the IT Help Desk Technician (on-site) role at Cardiovascular Institute of the South

19 hours ago Be among the first 25 applicants

Join to apply for the IT Help Desk Technician (on-site) role at Cardiovascular Institute of the South

LOCATION IN ORGANIZATION:

The position is located in the CIS clinic and reports directly to the CIO for all matters, including job duties, performance evaluations, approval of leave, and other assignments as deemed necessary by the team leader, physicians, Office Managers, or Chief Executive Officer for the benefit of CIS.

NATURE OF DUTIES:

The primary duties of this position are to provide end-user support to employees of CIS.

Travel to other locations is required on a regular basis. Must be available to take calls after hours when the need arises.

SPECIFIC DUTIES:

• Provides application support and user training.
• Provides approved hardware support and installation.
• Provides network equipment and user LAN / WAN support.
• Manages the maintenance and repair of I.T. equipment.
• Assist in any current or new I.T. implementations.
• Completes assigned service calls in an efficient and timely manner.
• Logs and assigns case numbers for all service calls to provide daily work logs.
• Documents all service calls in a clear and concise manner.
• Assigns priorities to issues and maintains work schedules to meet project deadlines and assure maximum usage of equipment and time.
• Inventory computer equipment and catalog software to be in compliance with licensing requirements.
• Completes special projects and/or assignments as required by support staff or department operations.
• Travels to and from remote clinics where physical troubleshooting or replacement is required and remote support is not available or possible.
• Uses good judgment in decision making.
• Self directed in undertaking responsibilities.
  
  
  

OTHER DUTIES:

The Help Desk Specialist performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of CIS and in concordance with its patient philosophy.

QUALIFICATIONS FOR THE POSITION:

• B.S. College degree preferred.
• Experience preferred, but not required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Cardiovascular Institute of the South by 2x

Sign in to set job alerts for “Information Technology Help Desk Technician” roles.

Baton Rouge Tutors Needed – All Subjects

Denham Springs Tutors Needed – All Subjects

Denham Springs, LA $20.00-$30.00 1 year ago

Customer Relations Representative - State Farm Agent Team Member

Baton Rouge, LA $65,000.00-$80,000.00 1 year ago

Customer Service Representative - State Farm Agent Team Member

Baton Rouge, LA $40,000.00-$45,000.00 1 year ago

Denham Springs, LA $17.00-$28.00 6 months ago

Baton Rouge, LA $40,000.00-$45,000.00 1 year ago

Customer Service Representative - Remote

Join Our Team Exciting Opportunities at Benny’s – New Store Opening Soon

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.