IT Help Desk Tech PST

CybertronIT; Reno (NV); Remote; USD 40,000 - 70,000; Full time

Job summary

CybertronIT, a dynamic IT services provider, seeks a remote IT support professional. Ideal candidates possess strong communication and technical skills, with a passion for solving complex challenges. Join a collaborative team that values growth, learning, and career development while offering competitive salaries and attractive benefits.

Benefits

Health Insurance

401k

Holiday Pay

PTO

Qualifications

• Exceptional written and oral communication skills.
• Strong technical background and interest.
• Ability to mentor and be mentored.

Responsibilities

• Responsible for IT infrastructure and management of client technology.
• Provide stellar customer service in a fast-paced environment.
• Mentor team members and participate in ongoing learning.

Skills

Communication

Interpersonal Skills

Documentation Skills

Attention to Detail

Multi-tasking

Technical Background

Problem Solving

Tools

Windows 10

LAN and WAN Networking

Hardware Troubleshooting

Software Troubleshooting

Job description

THIS IS A FULLY REMOTE POSITION - WORK FROM YOUR HOME

(First 4 weeks of training, Monday to Friday: 9am - 6pm)Full Time Hours: Monday - Friday: 11am - 8pm

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients’ technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds – and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you!

Looking for a candidate that meets the following criteria:• Exceptional written and oral communication skills.• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.• Strong documentation skills.• Fierce attention to detail and strong multi-tasking skills• Ability to mentor and be mentored• Strong technical background and interest• Desire to solve complex problems and learn from them!

Skills:• Windows 10• Network Printers and Deployment• LAN and WAN Networking• General Hardware and Software Troubleshooting

As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.